Prepare and issue materials to internal departments or external customers based on approved requisitions or orders, ensuring timely delivery.
Conduct regular stock checks and cycle counts to reconcile physical inventory with system records, investigating and resolving any discrepancies.
Implement and maintain quality control procedures to ensure that stored materials meet specified standards and are protected from damage or deterioration.
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Manage and operate multiple social media platforms (e.g. TikTok, Instagram, Facebook, etc.).
Understand user behavior and emotional triggers, and combine them with trending topics to produce highly shareable and engaging content.
Conduct video performance analysis, prepare client reports, and continuously optimize video content based on client requirements, feedback, and the latest trends.
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Handle incoming customer inquiries via phone and email, providing basic product information, order status updates, and directing complex issues to the appropriate sales representative.
Assist with the coordination of sales activities, such as scheduling meetings, preparing sales reports, and tracking sales performance.
Manage inventory of sales collateral and promotional materials, ensuring adequate stock levels and timely distribution.
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Ensure all customers’ voice is promptly reported to dealer management
Liaise and communicate with dealer internal staff/management to ensure prompt and effective reply of Dealer Service Level Agreement (DSLA) through CRM System
Ensure customer database is updated in timely manner and protected at all times through constant monitoring
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