Technical Support: Provide comprehensive technical support to customers regarding commercial vehicles. Respond to inquiries, troubleshoot, and resolve technical problems efficiently and effectively.
Warranty Processing: Handle vehicle warranty claims and ensure compliance with warranty policies and procedures. Coordinate with relevant departments to expedite claim approvals and ensure customer satisfaction.
Training and Education: Conduct training sessions for customers and internal staff on brand vehicle technology, maintenance procedures, and warranty-related processes. Ensure participants have a thorough understanding of the vehicles and warranty coverage.
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To perfrom maintanance and genaral services for vehicle.
Experience in engine, transmission & chassis repair.
Able to conduct diagnostic check, troubleshooting & engine overhaul.
Test Drives: Perform test drives to verify vehicle performance and diagnose any issues that may not be evident during inspections or diagnostics.
Compliance and Safety: Adhere to safety protocols, environmental regulations, and quality standards to ensure a safe working environment and the delivery of high-quality automotive services.
Training and Development: Stay updated with advancements in automotive technology, participate in training programs, and continuously develop your technical skills and knowledge.