- Jalan Kukuh 25/42 Shah Alam Selangor Malaysia 40400
Working Location
Job Description
Requirements
Handle customer inquiries and provide information about automotive parts and accessories over the counter.
Maintain an organized and clean counter area, ensuring all products are displayed attractively and are easily accessible.
Assist with inventory management, including receiving, stocking, and tracking parts.
Collaborate with the sales team to ensure smooth customer service and efficient operations.
Develop a strong understanding of the company's product catalog to effectively advise customers.
Demonstrate a positive attitude, responsibility, and a willingness to learn new skills and procedures.
Utilize problem-solving skills to address customer concerns and find suitable solutions.
Communicate effectively in English, Mandarin, and Bahasa Malaysia to serve a diverse customer base.
Work collaboratively within a team environment to achieve sales targets and maintain high customer satisfaction.
Responsibilities
Greet and assist customers at the counter, providing information about automotive parts and services.
Maintain an organized and presentable counter area, ensuring all promotional materials and product displays are up-to-date.
Respond to customer inquiries via phone and email regarding product availability, pricing, and order status.
Assist with inventory management by checking stock levels, receiving new inventory, and organizing parts in the designated storage area.
Generate sales reports and maintain accurate customer records in the company's system.
Collaborate with the sales team to ensure smooth order fulfillment and address any customer concerns.
Handle customer complaints and returns professionally, escalating issues to management when necessary.
Adhere to company policies and procedures, including safety and security protocols.
Benefits
Skills
Important Information
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