Customer service
Market Knowledge
Problem Solving
Phone Skills
Multi-tasking
Product Knowledge
Communication Skill
Documentation
Mandarin Language Proficiency
Candidate must possess at least a SPM, Diploma or Bachelor’s Degree in Business Administration, Customer Service, Marketing, or a related field.
Minimum 1-2 years of experience in customer support, client relations, or service coordination (experience in B2B, automotive, or heavy machinery industries is an added advantage).
Strong language proficiency in English, Bahasa Malaysia, and Mandarin (both spoken and written) to effectively communicate with our diverse client base and internal teams.
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entire shopping experience of customer, starting from pre-sales until after-sales services
leaving an incomparably WOW impression to customers who support DASHER
upholding DASHER's vision to provide futuristic shopping experience, NOT just pushing SALES but fighting for the greatest EXPERIENCE that customers can enjoy
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Language proficiency: Mandarin, English & Bahasa Malaysia.
Candidate must possess at least Diploma in Business Studies/ Administration/Management, Logistic/ Transportation/ Warehousing/ Inventory Management or equivalent.
Proven 2 years of experience as a customer service role in the logistics or freight forwarding industry.
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Diploma or Degree in Automotive, Business Administration, or a related field.Minimum 1-2 years of experience as a Service Advisor in the automotive industry.Experience with EV or premium automotive brands is an advantage.Fresh graduates with strong customer service experience are encouraged to apply.Good communication and interpersonal skills.Basic knowledge of automotive maintenance; EV knowledge is a plus.Able to communicate in Mandarin is a plus, English, and Bahasa Malaysia.Proficient in Microsoft Office; experience with DMS is preferred.Additional Information:Working Schedule: 5.5 days per week (Monday - Friday: 9AM-6PM, Saturday: 9AM-1PM)