Equipment Maintenance
Preventive Maintenance
Technical Support
Process Improvement
Root Cause Analysis
Engineering Principles
Technical Documentation
Problem Solving
Process Optimization
ISO Standards Knowledge
Assist in the maintenance and execution of IATA Pool-related programs such as IFQP and IDQP
Assist in implementing the compliance monitoring framework to identify and address potential non-conformities with CAAM regulations, organization-approved policies, and industry best practices.
Provide support in gathering information and reporting compliance status to senior management.
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Collaborate with the R&D and production teams to ensure product quality and timely delivery, addressing any technical challenges or customer inquiries.
Analyze market trends, competitor activities, and customer feedback to identify new opportunities and refine sales strategies.
Negotiate contract terms, pricing, and service level agreements to secure profitable business deals.
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Conduct sample & catalogue management at branch office to ensure sufficient of marketing samples for the daily usage at branch office (showroom, customer service and sales & marketing department).
Coordinate and manage sample and catalogue delivery (courier / Lalamove), ensuring timely and accurate fulfilment to customers.
Maintain and update CRM / lead database, including call outcomes, customer feedback, and opportunity tracking.
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Equipment Maintenance
Troubleshooting
Quality Control
Assembly Line
Safety Procedures
Technical Drawings
Problem Solving
Teamwork
Attention to Detail
Communication Skills