Maintaining quality control: Ensure that the quality of food, beverages, and service provided meet the expectations of customers. Involve inspecting the stall to ensure cleanliness, tasting food and drink samples, and monitoring customer feedback.
Handling financial matters: Able to manage the finances effectively, including budgeting, tracking expenses, managing cash flow, and preparing financial reports.
Ensuring compliance with regulations: Ensure the stall operates in compliance with local health and safety regulations, food safety laws, and labour laws.
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Machine Operation
Quality Control
Blueprint Reading
Tool Maintenance
Attention to Detail
Safety Procedures
Material Handling
Problem Solving
Time Management
Production Efficiency
Workplace Safety
Accounting software
Microsoft Office applications
Excel
Analytical and problem-solving skills
Communication and interpersonal skills
Time management
Organisational skills
Sales
Marketing
Business Development
Communication
Presentation Skills
Negotiation
Lead Generation
Microsoft Office
Social media marketing
Canva
Adobe Photoshop
Meta Ads
Google Ads
CRM software
Event planning and coordination
Develop and execute product strategies, roadmaps, and lifecycle plans aligned with business objectives, including product specifications, equipment levels, pricing, market positioning, sales volume forecasting, and product enhancement initiatives.
Manage the complete product lifecycle, including new model introductions, model enhancements, special editions, product improvements, and end-of-life planning.
Conduct market research, competitor benchmarking, pricing analysis, and customer insight studies to identify market opportunities, monitor automotive industry trends, regulations, consumer preferences, and competitor activities, and recommend product improvements to enhance market competitiveness.
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Ensure all compliance and regulatory requirements are fulfilled while coordinating the collection and verification of supporting documents.
Compile and analyze clients' financial information to prepare net worth assessments and support the development of customized structural planning strategies.
Assist in evaluating client objectives and financial circumstances to recommend appropriate planning solutions.
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Strong English Communication
Analytical Thinking
Analytical
Troubleshooting
Problem-solving skills
Solution-oriented mindset
Microsoft Office Applications
Multitask
Self Motivated
Customer Service
Communication Skills
Problem-Solving
Empathy
Patience
Active Listening
Product Knowledge
Time Management
Adaptability
Conflict Resolution
Maintain IT asset inventory, technical documentation, and incident logs.
Ensure compliance with IT policies, procedures, and security best practices.
Support business-related technology projects, including advertising systems, card payment terminals, DuitNow, e-wallet integrations, and other digital initiatives.
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Coordination with Sales Team and A/c Dept on any payment arrangement prior to delivery and stock shipment/ordering of stocks.
Generate stock clearance report every 1st week of the month.
Proactive to check in advance on the packing/shipment weight by referring previous shipment to avoid delay collection while waiting supplier to feedback.
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Coordinate with internal departments, including property management, maintenance, finance, and operations, to address customer enquiries and resolve issues promptly.
Monitor service requests, complaints, and follow-up actions to ensure timely resolution.
Conduct regular site visits and meetings with clients to understand their needs and provide appropriate solutions.
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• Consider the total cost of ownership (TCO), including operational efficiency, maintenance, and lifecycle costs, when preparing competitive and value-added proposals.
• Assist in preparing technical and commercial proposals, ensuring accuracy, completeness, and alignment with customer needs.
• Participate in customer meetings and presentations together with the Sales Manager to explain proposed solutions and address technical queries.
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• Monitor, track, and follow up on open support tickets to ensure timely resolution in accordance with the agreed Service Level Agreements (SLAs).
• Draft and prepare basic documentation such as user guides, FAQs, standard operating procedures (SOPs), and reports in both English and Malay languages.
• Escalate unresolved issues to the appropriate internal teams or management for further investigation and resolution.
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