Agensi Pekerjaan TalentConsult Hiring! Full Time Fintech Operations Specialist (中) – Immediate Hiring in Selangor, Earn up to MYR 4,500 - Ricebowl

Job Summary

We are Hiring! Join our FinTech Customer Service Team (Mandarin Speaker)

Are you a fresh graduateor looking for acareer switch into the FinTech industry? Join our expanding team and grow with a fast-growing global payment platform.

Support customers across global markets, including digital payments, e-wallets, QR payments, bank transfers, and card solutions.

Start your FinTech career with us. Click Apply Now to join our team ! ! !

Job Requirements：

• Minimum Diploma in any field, fresh graduates are encouraged to apply.

• Experience in FinTech, Banking, Payment, E-Wallet, or Financial Services is preferred.

• Good problem-solving skills with the ability to resolve customer issues.

• Fluent in Mandarin and English (spoken and written).

• Strong attention to detail and accuracy in handling customer information.

• Immediate availability is an advantage

• Understand and resolve customer issues by providing timely support and effective solutions.

• Identify customer needs and communicate insights to relevant internal teams.

• Handle service incidents and coordinate with teams to minimize customer impact.

• Analyze customer account performance and provide recommendations for improvement.

• Collaborate with Business Development, Product, Technology, and Finance teams to ensure smooth project execution.

• Annual Leave
• EPF
• SOCSO
• Medical Insurance
• Allowance Provided
• Training Provided
• 5 Working Days
• Medical and Hospitalisation Leave