To assist Operation Executive / Operation Manager coordinate and communicate with HQ backend to ensure daily, weekly or monthly routine duties complete as per schedule
Assist Operation team to prepare stock take with make sure outlet planogram is updated and ensure outlet stock take accomplish as planning
Assist to handle customer inquiries or complaints in a polite manner...
Accounting Software
Data Entry
Microsoft Excel
Bookkeeping
Accounts Payable
Accounts Receivable
Financial Record Keeping
Reconciliation
Attention to Detail
Organizational Skills
Office Administration
Record Keeping
Communication Skills
Time Management
Data Entry
Problem Solving
Organizational Skills
Teamwork
Attention to Detail
Mandarin Language Proficiency
Business Development
Client Relationship Management
Sales and Negotiation
Market Analysis
Communication Skills
Strategic Planning
Documentation: Keep detailed and accurate records of customer interactions, process customer accounts, and file necessary documents in our CRM system.
Escalation Handling: Recognize complex issues and route them to the appropriate internal teams (e.g., tech support, billing) while keeping the customer informed.
Feedback Loop: Collect and share customer feedback with management to help improve our products and overall customer experience....
Customer Service Management
Supervisory Skills
Hotel Operations
Mandarin Language Proficiency
Guest Relations
Problem-Solving
Team Leadership
Communication Skills
Design and present customized solar energy proposals, including system design, financial projections (ROI, payback period), and environmental benefits, tailored to individual client requirements.
Build and maintain strong, long-lasting customer relationships by providing exceptional service, addressing concerns, and ensuring customer satisfaction throughout the sales cycle and beyond.
Collaborate with the technical and installation teams to ensure seamless project execution, from initial site assessment to final system commissioning....
Consolidate and prepare monthly operational reports, including P&L statements and Net Trading Square Footage reports.
Provide operational administrative assistance to Store Operations, including handling stationery procurement, updating store contact information, and coordinating courier arrangements.
Support the preparation of monthly Store Manager duty schedules and assist with operational coordination activities....
Prepare, compile, and manage monthly operational reports, including P&L statements and Net Trading Square Footage reports.
Provide administrative support for Store Operations by assisting with stationery procurement, maintaining store contact records, and coordinating courier arrangements.
Assist in developing monthly Store Manager duty rosters and provide support for operational planning activities....