Assist in managing inventory of paper, ink, and production supplies, and liaise with suppliers when required.
Maintain production records, prepare basic reports, provide administrative support, and ensure a clean, safe, and organized production area in compliance with company guidelines.
Assist the Production Manager or Assistant Production Manager in coordinating and monitoring daily printing production activities to ensure smooth workflow and on-time delivery.
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Stakeholder Liaison: Act as the primary point of contact between internal technical teams and external clients to ensure customer satisfaction and project timelines are met.
Project Monitoring: Oversee the lifecycle of sales projects—from initial inquiry to after-sales service—ensuring they are completed on time and within scope.
Risk Management: Identify potential operational bottlenecks or sales challenges and propose proactive solutions to the manager.
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Drive new business development and identify market opportunities.
Collaborate closely with cross functions team, designs, sourcing and purchasing (for proposal direction) and Operations (for delivery assurance), to ensure timely order fulfilment and service delivery to optimize workflow and processes to enhance efficiency and reduce costs.
Ensure team compliance with full data entry and accuracy of IT system.
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Compile, prepare, and maintain monthly operational reports, including P&L statements and Net Trading Square Footage reports.
Support Store Operations with administrative tasks such as stationery purchasing, updating store contact information, and managing courier arrangements.
Assist in preparing monthly duty rosters for Store Managers and support operational planning requirements.
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Sales SupportSupport the Sales and Marketing teams during product launches and promotional events.Conduct product presentations to customers and business partners.Assist in developing sales techniques and product recommendation skills.Provide technical product support to the sales team.
Customer & Distributor EducationConduct training for distributors, beauty salons, aesthetic clinics, and business partners.Educate customers on proper skincare routines and product usage.Build strong relationships with customers and business partners through professional training.
Training EvaluationAssess trainees through written and practical evaluations.Monitor training effectiveness and prepare training reports.Identify knowledge gaps and recommend additional coaching or refresher training.
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Experience in managing or coordinating multiple projects will be an advantage.
Strong knowledge of project planning
monitoring
reporting
and documentation.
Good understanding of project management methodologies and governance practices.
Strong analytical
problem-solving
and organisational skills.
Excellent communication and stakeholder management skills.
Strong proficiency in Microsoft Office
particularly Excel
Word
and PowerPoint.
Familiarity with project management tools or systems is an advantage.
Able to manage multiple priorities and meet tight deadlines.
Able to work independently as well as collaboratively with cross-functional teams.
Willing to travel when required for project meetings
site visits
or business activities.
TNB Project
Onboarding Process
HR Administration
Record Keeping
Employee Relations
Recruitment Support
Payroll Processing
Communication Skills
Problem Solving
HRIS Systems
CRM (Customer Relationship Management)
Google Workspace
Microsoft Office
Administrative Support
Calendar Management
Communication Skills
Organization Skills
Time Management
Record Keeping
Scheduling Appointments
Scheduling Appointments