1,400+ Customer Service Management Jobs - September 2026 - High Salaries
Showing 1,488 jobs results for
"customer service management"
MYR1,700 - MYR2,500 Per Month
Petaling, WP Kuala Lumpur
Near Train Station
- Manage cashiering, payments, receipts, and daily sales records.
- Assist with café reservations, bookings, and customer arrangements.
- Perform general administrative and clerical duties. ...
Posted
22 days ago
MYR3,000 - MYR3,500 Per Month
+Additional Compensation
Near Train Station
- Address patient inquiries promptly and accurately.
- Direct calls to the appropriate department or individual as needed.
- Keep accurate patient records in our electronic medical records (EMR) system. ...
Posted
25 days ago
Customer Service Executive
MYR3,500 - MYR4,000 Per Month
Fresh Graduates
- Accurately document all customer interactions, feedback, and resolutions in the Customer Relationship Management (CRM) system, ensuring data integrity and providing insights for service improvement.
- Collaborate with internal departments, such as sales, logistics, and technical support, to address complex customer needs and ensure seamless service delivery.
- Develop and maintain a comprehensive understanding of the company's product portfolio and service offerings to effectively answer customer questions and provide relevant recommendations. ...
Posted
a month ago
MYR2,900 - MYR3,000 Per Month
+Additional Compensation
Near Train Station
- Generate qualified leads and arrange appointments for Sales Advisors.
- Follow up with customers after showroom visits, test drives, quotations, and sales consultations.
- Maintain regular follow-up with potential customers until the lead is converted, lost, or closed. ...
Posted
a month ago
MYR2,500 - MYR3,000 Per Month
+Additional Compensation
Near Train Station
- Handle cashiering, POS transactions, cash closing and basic reconciliation.
- Manage inventory, stock receiving, ordering and stock accuracy.
- Ensure products are properly displayed, priced and replenished. ...
Posted
a day ago
MYR1,700 - MYR2,500 Per Month
+Additional Compensation
- Ensure that depot system updates are performed timely.
- Liaise and pursue with leasing/ shipping agents’ customer for any their party’s liable damage repair cost.
- Back-up counter duties. ...
Posted
a month ago
MYR2,500 - MYR3,000 Per Month
Near Train Station
- Handle incoming and outgoing mail and deliveries, ensuring timely distribution to the appropriate personnel.
- Support the team with data entry tasks, maintaining accurate and up-to-date records in various databases and systems.
- Provide basic customer service by responding to inquiries, resolving issues, and directing customers to the correct departments. ...
Posted
11 days ago
MYR3,500 - MYR4,500 Per Month
- Address client complaints and exceptions, promptly following up and offering solutions.
- Prepare shipping documents, customs clearance paperwork, and logistics reports.
- Maintain client profiles and transportation records in the system. ...
Posted
a month ago
MYR2,000 - MYR4,000 Per Month
+Additional Compensation
- Assist customers with product selection, ensuring they find the best appliance to meet their requirements and budget.
- Process sales transactions accurately and efficiently using the point-of-sale (POS) system, handling cash, credit card, and other payment methods.
- Maintain a clean, organized, and visually appealing sales floor, ensuring products are well-displayed and stock levels are adequate. ...
Be an early applicant!
Posted
2 months ago
MYR3,200 - MYR3,500 Per Month
+Additional Compensation
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Analyse outlet performance, identify operational gaps, and propose improvements to enhance efficiency and productivity.
- Ensure all outlet operations are carried out in accordance with company policies, SOPs, and operational standards.
- Conduct regular outlet inspections to ensure consistent Quality, Service, and Cleanliness (QSC) standards. ...
Posted
21 days ago
MYR6,500 - MYR8,500 Per Month
Near Train Station
- Develop and maintain HR policies, SOPs, employment contracts and employee records.
- Ensure HR practices comply with Malaysian employment laws and company policies.
- Manage employee relations, grievances, disciplinary matters and performance concerns professionally. ...
Posted
20 days ago
Up to MYR4,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management processes
- Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied
- Provide a high level of professionalism and competent customer service ...
Posted
a month ago
MYR2,500 - MYR3,500 Per Month
Near Train Station
- Manage returns, refunds, exchanges, and disputes in line with company policy and each platform's guidelines.
- Coordinate with TikTok Shop affiliates/creators and manage sample/commission requests where applicable.
- Track shop performance metrics such as Shopee Penalty Points, TikTok Shop health score, response rate, and fulfillment rate, and take corrective action to stay compliant. ...
Posted
25 days ago
MYR2,800 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
- For escalated cases, monitor progress according to the process and follow through until the case is closed — take end-to-end ownership of every case, regardless of issue type.
- Conduct customer satisfaction (CSAT) call-back surveys according to the schedule and quota assigned by management, and complete valid questionnaires on time.
- Apply empathy and de-escalation techniques to calm and reassure customers, maintaining a professional and courteous manner at all times.full time position also available ...
Posted
5 days ago
MYR3,000 - MYR4,500 Per Month
Fresh Graduates
Near Train Station
- Handle calls, messages, and basic enquiries.
- Coordinate with internal teams and external parties.
- Maintain proper records, documentation, and filing. ...
Posted
22 days ago
MYR3,000 - MYR4,500 Per Month
- Implement and maintain robust inventory control systems to minimize stock discrepancies, optimize stock levels, and reduce carrying costs.
- Ensure compliance with all relevant safety regulations, occupational health standards, and company policies within the warehouse environment.
- Drive process improvements and implement best practices in warehouse operations to enhance productivity, reduce waste, and improve overall service levels. ...
Posted
22 days ago
Undisclosed
Near Train Station
- Provide excellent customer service and assist clients with policy servicing and insurance-related enquiries.
- Build and maintain strong client relationships through regular engagement and follow-ups.
- Schedule client appointments and coordinate meetings. ...
Posted
a month ago
MYR3,000 - MYR4,000 Per Month
+Additional Compensation
KL City, WP Kuala Lumpur
Near Train Station
- Supervise, train, and schedule retail staff.
- Manage stock, inventory, and store displays.
- Ensure store cleanliness and daily operations run smoothly. ...
Posted
a month ago
Undisclosed
Near Train Station
- Develop effective sourcing strategies to attract quality candidates
- Maintain strong talent pipelines for ongoing and future hiring needs
- Manage recruitment platforms and employer branding initiatives. Training & Development ...
Posted
2 months ago
MYR3,000 - MYR5,000 Per Month
Fresh Graduates
Near Train Station
- Handle customer complaints and feedback professionally and escalate issues when necessary.
- Maintain good relationships with customers and business contacts.
- Handle daily administrative and clerical duties. ...
Posted
a month ago
Customer Service Agent
MYR2,500 - MYR3,500 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Compile and summarize user feedback and issues, coordinate with relevant departments for resolution, and ensure all customer issues are followed up and fully resolved.
- Regularly organize, analyze, and summarize user feedback data, prepare performance reports, recommend product improvements, and provide insights to support business decision-making.
- Ensure compliance with the Customer Service Department's work policies, service standards, operating procedures, code of conduct, and other relevant requirements. ...
Posted
3 days ago
MYR2,400 - MYR3,400 Per Month
George Town, Pulau Pinang
- Liaise with suppliers and negotiate favourable terms
- Prepare and process invoices, receipts, and other purchasing-related documentation
- Provide administrative support to the Purchasing department as needed ...
Posted
2 months ago
MYR5,000 - MYR6,000 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Deliver excellent customer experience by engaging with guests and resolving enquiries, feedback and complaints professionally.
- Drive sales and control costs by monitoring sales performance, food and labour costs, wastage and overall operating expenses.
- Manage inventory and suppliers, including stock ordering, receiving, storage and stock control. ...
Posted
4 days ago
MYR1,950 - MYR3,200 Per Month
- Maintain store cleanliness and organization.
- Assist with inventory management, including stocking shelves and checking stock levels.
- Handle customer inquiries and resolve complaints effectively. ...
Be an early applicant!
Posted
17 days ago
MYR3,000 - MYR4,800 Per Month
Near Train Station
- Provide timely and accurate project updates to clients regarding production, installation schedules, site progress, and outstanding matters.及时向客户提供准确的项目更新，包括生产进度、安装安排、现场进度及未完成事项。
- Follow up with internal teams on delays, incomplete work, defects, or other project-related issues and communicate the latest status to clients.跟进内部团队处理延误、未完成工作、瑕疵或其他项目相关问题，并向客户及时汇报最新情况。
- Assist in coordinating final rectification works and outstanding items before project handover.协助协调项目交付前的整改工作及未完成事项。 ...
Posted
2 hours ago
MYR8,000 - MYR8,001 Per Month
- Early Involvement from the NPI Stage
- Customer Relationship Management
- Ensuring Smooth and Efficient Daily Operations ...
Posted
a month ago
Food & Beverage Operation Manager
MYR4,000 - MYR8,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Strong leadership skills with the ability to motivate, coach, and manage a diverse team.
- Excellent analytical, problem-solving, decision-making, and organizational skills.
- Strong communication, interpersonal, and negotiation skills. ...
Posted
3 days ago
Customer Service Assistant
MYR2,000 - MYR2,500 Per Month
Fresh Graduates
Near Train Station
- Handle and resolve customer issues, escalating complex cases to senior representatives or supervisors when necessary.
- Stay updated on product knowledge, industry trends, and company updates to better assist customers
- Collaborate with internal teams, such as sales, marketing, and technical support, to address customer queries and issues. ...
Posted
2 days ago
MYR3,000 - MYR10,000 Per Month
+Additional Compensation
George Town, 10400
- Develop and implement sales strategies to achieve revenue targets.
- Ensure excellent customer service standards are met and exceeded.
- Maintain store visual merchandising standards and cleanliness. ...
Be an early applicant!
Posted
21 days ago
MYR2,000 - MYR12,000 Per Month
+Additional Compensation
Fresh Graduates
- Recommend and present personalised financial planning strategies based on individual client needs and objectives.
- Provide financial solutions covering areas such as life protection, medical protection, savings, investment, retirement, and legacy planning.
- Explain financial concepts and solutions in a simple, practical, and easy-to-understand manner to help clients make informed decisions. ...
Posted
a month ago