Build and maintain strong relationships with company secretaries, accountants, corporate service providers, business consultants, high-net-worth individuals and other relevant referral sources.
Build, develop and monitor the skills of Area Managers, Outlet Managers and Sales Assistants, creating clear competency and career development standards for these positions.
Set clear standards for store appearance, customer service, sales, staff behavior, stock handling and daily store routines, and ensure all outlets comply.