Senheng Electric (KL) Hiring! Full Time Retail Development Assistant Manager in Selangor, Earn up to MYR 7,000 - Ricebowl

Education

• Degree in Business Administration, Secretarial Studies, Management, or an equivalent field.

Experience

• 3–5 years of relevant working experience, preferably in retail support, SOP management, and talent management.

Additional Skills

• Proficient in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.

• Strong communication and interpersonal skills.

• Good financial management and analytical skills.

• Proficient in relevant technology and digital tools.

• Strong personal management skills, including confidentiality, multitasking, time management, and attention to detail.

Main Purpose

Make sure all outlets have the right people, processes, standards, tools and knowledge to operate well and consistently.

Communication, Manage SOP and Standardize Outlet Operations

• Ensure information from HQ reaches the outlets clearly, and problems and feedback from outlets reach HQ.

• Create, maintain and improve the correct operational guidelines for all outlets.

• Set clear standards for store appearance, customer service, sales, staff behavior, stock handling and daily store routines, and ensure all outlets comply.

Develop, Manage Training and Certification for Retail People

• Build, develop and monitor the skills of Area Managers, Outlet Managers and Sales Assistants, creating clear competency and career development standards for these positions.

• Ensure employees receive appropriate training, on-the-job coaching, performance assessments and certifications.

Lead Digitalization , Support Outlets and Manage Stock Health

• Use and fully utilize all technology and AI tools to make retail operations easier, faster, more consistent and less dependent on manual work.

• Ensure new or renovated outlets are ready to operate with the right people, training, SOPs, stock, systems and customer experience.

• Set appropriate inventory targets, ensure adequate stock, monitor slow-moving stock and maintain product availability.

• Annual Leave
• Medical and Hospitalisation Leave
• EPF
• SOCSO
• EIS
• Medical Insurance
• Training Provided
• Medical coverage
• Career Development
• 5 Working Days