Generate and update monthly operational reports, including P&L statements and Net Trading Square Footage reports.
Provide ongoing administrative assistance to Store Operations, including managing stationery requests, maintaining store contact details, and arranging courier communications.
Assist with the preparation of monthly Store Manager duty rosters and contribute to operational planning support.
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Develop and maintain monthly operational reports, covering P&L statements and Net Trading Square Footage reports.
Provide administrative assistance to Store Operations by managing stationery procurement, updating store contact details, and coordinating courier communications.
Assist with the arrangement of monthly Store Manager duty rosters and support operational planning requirements.
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Material management: Coordinate the collection, distribution, and inventory management of labor protection supplies, stationery, and other materials to ensure timely supply.
Logistics support: Various departments provide logistics support such as information collection and communication, booking travel itineraries, and coordinating meetings.
Other tasks: Complete other tasks assigned by superiors.
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Material management: Coordinate the collection, distribution, and inventory management of labor protection supplies, stationery, and other materials to ensure timely supply.
Logistics support: Various departments provide logistics support such as information collection and communication, booking travel itineraries, and coordinating meetings.
Other tasks: Complete other tasks assigned by superiors.
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Manage returns, refunds, exchanges, and disputes in line with company policy and each platform's guidelines.
Coordinate with TikTok Shop affiliates/creators and manage sample/commission requests where applicable.
Track shop performance metrics such as Shopee Penalty Points, TikTok Shop health score, response rate, and fulfillment rate, and take corrective action to stay compliant.
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Material management: Coordinate the collection, distribution, and inventory management of labor protection supplies, stationery, and other materials to ensure timely supply.
Logistics support: Various departments provide logistics support such as information collection and communication, booking travel itineraries, and coordinating meetings.
Other tasks: Complete other tasks assigned by superiors.
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Material management: Coordinate the collection, distribution, and inventory management of labor protection supplies, stationery, and other materials to ensure timely supply.
Logistics support: Various departments provide logistics support such as information collection and communication, booking travel itineraries, and coordinating meetings.
Other tasks: Complete other tasks assigned by superiors.
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Product Information Management: Distribute product and pricing information by email, including price lists and promotional leaflets.
Product Technical: Provide technical guidance for basin taps, bath taps, shower mixers, thermostatic valves, concealed shower systems, cartridges, hoses, shower heads and related accessories.
Detailed & Thorough: Provide an excellent level of service by resolving customer needs efficiently and effectively. Ensure all specific customer requirements and "special instructions" are clearly noted in the system comments to prevent fulfilment errors.
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Sales Administration
Customer Relationship Management (CRM)
Order Processing
Data Entry
Microsoft Office Suite
Communication Skills
Time Management
Time Management
Customer Service
Material management: Coordinate the collection, distribution, and inventory management of labor protection supplies, stationery, and other materials to ensure timely supply.
Logistics support: Various departments provide logistics support such as information collection and communication, booking travel itineraries, and coordinating meetings.
Other tasks: Complete other tasks assigned by superiors.
...
Material management: Coordinate the collection, distribution, and inventory management of labor protection supplies, stationery, and other materials to ensure timely supply.
Logistics support: Various departments provide logistics support such as information collection and communication, booking travel itineraries, and coordinating meetings.
Other tasks: Complete other tasks assigned by superiors.
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