Be familiar of all the room facilities, and to be able to make the room presentation upon arriving with the guest to the room.
Be prepared to raise and lower the flags as appropriate.
Be prepared to action the room changes, in this process never pack guest belongings without the guest being present and under no circumstances ever move any guest belongings without the knowledge of the guest.
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Works closely with other Concierge personnel in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
Supports and embraces the spirit of “We work through Teams”.
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