5,000+ Customer Service Jobs in Malaysia | Job Vacancies | September 2026 | Ricebowl
Showing 21,509 jobs results for
"customer service"
Sales & Customer Service Executive（online）
MYR2,200 - MYR3,500 Per Month
+Additional Compensation
Fresh Graduates
Puncak Jalil, 43300
- Effectively communicate product features, benefits, and usage instructions to customers, leveraging comprehensive product knowledge to answer questions and overcome objections.
- Process online orders accurately and efficiently, ensuring all customer details and payment information are handled with confidentiality and adherence to company policies.
- Collaborate with the marketing team to provide customer feedback and insights that can inform sales strategies and product development for the Malaysian market. ...
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Posted
16 hours ago
Customer Service Specialist
MYR3,200 - MYR3,800 Per Month
Near Train Station
- Use customer service systems, CRM systems, and other relevant internal tools.
- Record every customer interaction and resolution clearly, accurately, and completely.
- Proactively follow up on complex issues and update customers on progress in a timely manner. ...
Posted
2 days ago
MYR1,800 - MYR3,500 Per Month
+Additional Compensation
Fresh Graduates
- Provide administrative and clerical support to maintaining and updating tools or systems and relationships that supports accurate customer demand forecast, as well as other databases related to shipments and inventory management.
- Handle clerical, administrative, technical or customer support issues under minimal supervision, while escalating only the most complex issues to appropriate staff.
- Other duties as assigned by Manager/Supervisor ...
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Posted
6 days ago
Customer Service Executive (Mandarin Speaker)
Up to MYR2,800 Per Month
Johor Bahru, Johor (+1)
- Maintain online customer service information and ensure all responses are accurate, clear, and polite
- Assist with daily online sales activities and other e-commerce platform-related tasks
- Support the company in carrying out other online customer service-related duties ...
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Posted
3 days ago
MYR2,200 - MYR3,000 Per Month
+Additional Compensation
KL City, WP Kuala Lumpur
Near Train Station
- Distribute product samples, brochures, flyers
- Identify interest and understand customer needs and requirements
- Set up booths or promotional stands and stock products ...
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Posted
8 days ago
MYR3,500 - MYR5,000 Per Month
- Monitor customer requests and follow up on outstanding cases until they are resolved.
- Escalate complex or technical issues to the relevant department when necessary.
- Maintain accurate records of customer interactions and case details. ...
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Posted
15 hours ago
MYR3,000 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
- Coordinate with internal teams to ensure client requests are handled accurately and on time.
- Monitor client accounts and proactively follow up on outstanding matters.
- Keep clients updated on relevant services, processes and important developments. ...
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Posted
3 days ago
MYR2,000 - MYR2,500 Per Month
- Coordinate with the sales and dispatch teams to ensure timely order fulfillment according to specifications.
- 与销售团队及运输团队协调，确保订单按时且符合规格要求交付。
- Verify correct products and quantities before delivery to customers. ...
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Posted
2 days ago
MYR3,000 - MYR3,300 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Adhere to all internal service standards, compliance policies, and operational procedures.
- Maintain accurate documentation of customer interactions in the system.
- Handle inbound customer inquiries related to credit card services, including transactions, statements, card features, and account issues. ...
Posted
2 days ago
MYR5,000 - MYR5,500 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Identify opportunities to improve clients' social media advertising performance.
- Recommend relevant solutions based on customer requirements.
- Conduct follow-up discussions and maintain client engagement. ...
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Posted
a day ago
MYR4,000 - MYR4,500 Per Month
- Understand customer requirements and provide accurate and effective solutions.
- Communicate professionally with China & Taiwan customers in Mandarin and English.
- Provide information about travel products and services. ...
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Posted
20 hours ago
MYR1,700 - MYR4,000 Per Month
Fresh Graduates
Near Train Station
- Inventory Management: Monitor and manage inventory levels of essential supplies, including medical supplies, toiletries, and other amenities.
- Facility Maintenance Coordination: Report and coordinate with maintenance staff for any facility-related issues to ensure a safe and comfortable environment.
- Administrative Support: - Assist the management team with administrative tasks, such as data entry, maintaining client records, and preparing reports.- Assist with preparing documents, forms, invoices, receipts, and other administrative work.- Coordinate appointments, tours, consultations, and visits to the centre.- Maintain updated customer databases and follow up on outstanding enquiries. ...
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Posted
2 days ago
Undisclosed
Near Train Station
- Proactively identify opportunities to improve customer satisfaction and enhance the overall customer experience.
- Follow up with customers to ensure their issues have been resolved and that they are satisfied with the service provided.
- Maintain a thorough understanding of company policies, procedures, and product knowledge to accurately assist customers. ...
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Posted
19 hours ago
MYR1,700 - MYR2,500 Per Month
Fresh Graduates
- Liaise with internal departments (operations, warehouse, sales) and external partners (carriers, customs brokers) to ensure smooth cargo movement and timely delivery.
- Proactively communicate shipment status updates, potential delays, and any issues to customers, providing solutions and managing expectations.
- Maintain and update customer records and shipment information in the company's system, ensuring data accuracy and completeness for reporting and analysis. ...
Posted
3 days ago
MYR2,500 - MYR3,000 Per Month
+Additional Compensation
Fresh Graduates
Kelemak, Melaka
- Ensure timely and accurate processing and fulfilment of customer orders, including communicating any changes to delivery schedules.
- Prepare reports, quotations, cost estimates, proposals and other relevant information as required.
- Maintain accurate customer product, pricing, specification and program-related information. ...
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Posted
2 days ago
MYR2,500 - MYR3,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Take orders and process cash, card and electronic payments accurately using the outlet’s POS system.
- Check receipts, reconcile the cash drawer and maintain accurate transaction records, administrative paperwork and shift handovers.
- Assist customers with enquiries, coordinate with the service team and keep the counter clean and organised.
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Posted
a day ago
MYR2,500 - MYR3,000 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Record complete and accurate interaction notes, case classifications, actions taken, and follow-up requirements in the customer service system.
- Take ownership of each interaction through resolution or confirmed handover, minimising unnecessary transfers and repeat contacts.
- Apply approved scripts, standard operating procedures, knowledge articles, and regulatory controls consistently. ...
Posted
3 days ago
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Ensure KPIs are met in accordance with company guidelines and standards
- Identify and address existing and potential obstacles and gaps within the Customer Service (CS) team
- Manage team performance, including handling underperformers and outliers through performance improvement plans ...
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Posted
3 days ago
MYR1,700 - MYR2,300 Per Month
Near Train Station
- Key in customer and transaction information accurately.
- Follow up with customers when required.
- Assist with cashier duties and daily branch operations. ...
Posted
3 days ago
MYR4,000 - MYR5,000 Per Month
Fresh Graduates
Near Train Station
- Record and maintain accurate customer information
- Escalate complex cases when necessary
- Follow company policies, procedures, and service standards ...
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Posted
2 days ago
MYR4,500 - MYR4,800 Per Month
Near Train Station
Posted
3 days ago
MYR2,800 - MYR3,500 Per Month
+Additional Compensation
Near Train Station
- Maintain customer relationships and reports
- Achieve sales targets and enjoy attractive commission based on performance
- Handle online enquiries and close leads ...
Posted
7 days ago
Customer Service Representative
MYR2,100 - MYR2,300 Per Month
George Town, Pulau Pinang
- Address and resolve patient concerns and queries promptly and professionally
- Liaise with hospital staff, doctors, and internal teams to coordinate patient care
- Monitor and respond promptly to WhatsApp group messages for patient coordination and updates ...
Posted
17 days ago
MYR2,100 - MYR2,300 Per Month
George Town, Pulau Pinang
- Address and resolve patient concerns and queries promptly and professionally
- Liaise with hospital staff, doctors, and internal teams to coordinate patient care
- Monitor and respond promptly to WhatsApp group messages for patient coordination and updates ...
Posted
17 days ago
MYR3,500 - MYR4,500 Per Month
Near Train Station
- Maintain clinic inventory records, conduct stock checks, and assist with inventory management.
- Handle customer billing, checkout, and payment processes.
- Assist with daily clinic operations and coordinate various clinic-related activities, including arrangements for outstation clinics. ...
Posted
17 hours ago
MYR2,100 - MYR2,300 Per Month
George Town, Pulau Pinang
- Address and resolve patient concerns and queries promptly and professionally
- Liaise with hospital staff, doctors, and internal teams to coordinate patient care
- Monitor and respond promptly to WhatsApp group messages for patient coordination and updates ...
Posted
17 days ago
MYR4,000 - MYR5,000 Per Month
Fresh Graduates
Near Train Station
- Good communication skills in English and Mandarin.
- Customer-oriented with strong problem-solving skills.
- Able to work in a fast-paced environment and handle multiple tasks. ...
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Posted
3 days ago
MYR4,000 - MYR5,000 Per Month
Fresh Graduates
- Maintain accurate records of customer interactions and transactions.
- Escalate unresolved or complex issues to the relevant department when necessary.
- Meet service quality standards and performance targets. ...
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Posted
6 days ago
Customer Service Assistant
MYR2,000 - MYR2,800 Per Month
Fresh Graduates
Near Train Station
- • Escalate issues to the appropriate team when further support is required.
- • Follow up on open requests to ensure timely resolution.
- • Maintain proper records and documentation of requests. ...
Posted
14 hours ago
MYR2,000 - MYR2,600 Per Month
- Explain the monthly promotion.
- Handle the customer query.
- Daily and monthly count stock ...
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Posted
14 hours ago
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