e commerce platforms jobs in Malaysia

Answer customer questions, explain product features, and guide viewers through purchasing.

Work with the content team to prepare and organize product presentations.

Track and report on live stream performance and sales conversion rates. ...

Assist and advise the project manager on all M&E matters

To create consistent and compelling contents for digital and offline platforms.

To plan, shoot and edit high quality videos/ photographs and post in various digital platform.

Respond to customer inquiries via phone, chat, and email in a timely and professional manner.

Provide accurate information about products and services to assist customers with their needs.

Handle customer complaints, resolve issues efficiently, and ensure customer satisfaction. ...

Monitor sales performance and generate reports

Assist in online marketing activities (e.g., promotions, social media campaigns)

Maintain customer relationships and ensure high satisfaction

Assist in preparing sales proposals and tender submissions.

Track and report sales performance.

Create marketing materials to promote Hapicura products. ...

Utilize photography skills to create high-quality images for product listings, marketing materials, and social media content.

Design visually compelling graphics using Photoshop and Illustrator for online and offline marketing efforts.

Edit and produce engaging video content using Premiere Pro to enhance brand presence and engagement. ...

Share ideas with the Live Stream Host on doing live streams/videos creatively to attract the audience.

Have an understanding of skincare and beauty products trend in the market.

Any ad-hoc assignments assigned by superior ...

Able to provide accurate and helpful information to potential customers.

Familiar with livestreaming equipment, software, and platforms.

Coordinate and adhere to a set schedule for livestreaming sessions. ...

Utilize seller tools for promotions and customer outreach, employing performance marketing and content marketing skills to maximize store traffic and conversion rates.

Planning, Managing and executing time to time e-commerce platform promotional campaigns.

Engage in marketplace campaigns, paid marketing solutions, and collaboration with content creators for effective product promotion. ...

Answer incoming calls, take messages, and redirect calls as required.

Manage email marketing and handle email inquiries.

Assist in preparing presentations and proposals if assigned. ...

Collaborate with the marketing team to produce high-quality images, banners, and product listings.

Customer Service:

Assist in handling customer inquiries and feedback related to the products you design. ...

Engage with consumer to build customer loyalty.

Doing E-Commerce

Understand product.

Assist Head of Department in preparation of financial report and statement and other relevant document in relation to account department

Assist with administrative task such as managing correspondence, organizing meetings, maintain office supplies and arrangement of outgoing document

Collaborate with inter-department to streamline process and discuss customer related issue ...

Ensure tax compliance and assist in evaluating investment opportunities

Manage inventory across multiple locations and platforms

Monitor cash flow, provide forecasting, and identify financing solutions

Conduct market research and leverage data analytics to guide decision-making

Formulate creative sales strategy to gain new business prospects and maximizing growth within the existing customer base

Developing a solid and trusting relationship between major key clients and company ...

Order Delivery Management: Control procurement order delivery times, customer order delivery times, and new product order delivery times.

Out-of-Stock and Slow-Moving Inventory Management: Coordinate delivery of out-of-stock products and manage promotion plans and follow-ups for slow-moving products.

Collaboration: Work closely with departments such as warehouse, operations, marketing, finance, and customer service.

Build quality internal links& backlinks to strengthen the domain authority & to improve search visibility of website.

Work closely with product manager & backend team to develop feature or contents of the website

Team Leadership: Manage and lead a team of Live Streamer Leaders and Live Streamers. Provide guidance, training, and support to help them achieve their goals.

Product Management: Oversee the management of product categories, including 3C (computer/consumer electronics), fashion, home & living, and sports. Ensure product listings are optimized and up-to-date.

Performance Monitoring: Monitor and analyze sales performance, customer feedback, and market trends to identify opportunities for improvement. Implement changes as necessary to drive success. ...

Create a lively and engaging atmosphere to attract and retain viewers.

Collaborate with the marketing team to develop content plans and themes for live sessions.

Monitor live stream analytics to gauge performance and make improvements. ...

Promoting products, services and content over social media, in a way that is consistent with an organisation’s brand and social media strategy

Keeping track of data and analysing the performance of social media campaigns

Ensure that the content is compliant with the copyright and data protection laws

Plan and create Medical webinars with panel Doctors through social media platform to create medical awareness and branding. Work with relevant stakeholders to achieve this goal.

Creative copywriting, editing and proofreading publication to ensure high standards of editorial quality is achieved for all communication channels (print and digital)

To provide creative input in brand messaging and creative communications ...

You will manage and maintain our Lazada and Shopee sales platforms and are able to generate significant revenue

You will communicate effectively with other parties to realise projects on time

You shall report to the managing director

To handle other projects and assignments based on management discretion

Oversee all social media (Facebook, Instagram, Youtube) accounts

Plan our social media calendar and campaigns ...