5,000+ Customer Service Jobs in Malaysia | Job Vacancies | August 2026 | Ricebowl
Showing 23,824 jobs results for
"customer service"
Chat Available
Undisclosed
KL City, WP Kuala Lumpur
Near Train Station
- Follow up on customer requests in accordance with service procedures and timelines.
- Educate customers on available products and services and guide them to relevant self-service resources.
- Accurately update customer information and interaction records in the system. ...
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Posted
a month ago
Chat Available
MYR2,300 - MYR2,500 Per Month
Fresh Graduates
- Keep records of customer interactions, process customer accounts and file documents.
- Provide excellent customer service to ensure customer satisfaction and maintain good customer relationships.
- Follow the company's customer service standards and procedures when handling customer enquiries and requests. ...
Posted
3 days ago
Chat Available
Undisclosed
George Town, Pulau Pinang
- Support the Sales PIC for assigned customers.
- Respond promptly to enquiries regarding order status, shipment and billing.
- Build and maintain strong working relationships with customers. ...
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Posted
6 days ago
Chat Available
Undisclosed
George Town, Pulau Pinang
- Support the Sales PIC for assigned customers.
- Respond promptly to enquiries regarding order status, shipment and billing.
- Build and maintain strong working relationships with customers. ...
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Posted
6 days ago
Chat Available
Undisclosed
George Town, Pulau Pinang
- Support the Sales PIC for assigned customers.
- Respond promptly to enquiries regarding order status, shipment and billing.
- Build and maintain strong working relationships with customers. ...
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Posted
5 days ago
Chat Available
TM Unifi Customer Service
MYR1,700 - MYR4,000 Per Month
- Maintain positive online engagement and brand image
- Follow up with customers to ensure satisfaction
- Manage and respond to customer inquiries via Facebook and TikTok ...
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Posted
11 hours ago
Chat Available
Customer Service Assistant
MYR4,000 - MYR4,001 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Follow up on customer cases and track their progress.
- Understand customer needs and provide appropriate assistance.
- Organize, maintain, and update customer information and records. ...
Posted
9 hours ago
Chat Available
Up to MYR4,500 Per Month
Near Train Station
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests. ...
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Posted
5 days ago
Chat Available
Audit Coordinator & Customer Service
MYR3,000 - MYR4,000 Per Month
Near Train Station
- * Ensure branches comply with company SOPs and KPKT requirements
- * Prepare audit reports and highlight findings to management
- * Follow up with branches on audit issues and corrective actions ...
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Posted
12 hours ago
Chat Available
Night Shift Customer Service Mandarin
MYR4,000 - MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Highly Preferred Immediate Joiners
- Training will be provided
- Onboarding Dates: August 2026 ...
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Posted
8 hours ago
Chat Available
Mandarin Customer Service Executive (Outbound Call Support)
Undisclosed
Fresh Graduates
Near Train Station
- Proactively identify opportunities to improve customer satisfaction and enhance the overall customer experience.
- Follow up with customers to ensure their issues have been resolved and that they are satisfied with the service provided.
- Maintain a thorough understanding of company policies, procedures, and product knowledge to accurately assist customers. ...
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Posted
17 hours ago
Chat Available
Permanent Night Shift Customer Service Mandarin
MYR4,000 - MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Highly Preferred Immediate Joiners
- Training will be provided
- Onboarding Dates: August 2026 ...
Be an early applicant!
Posted
8 hours ago
Chat Available
MYR1,800 - MYR2,500 Per Month
- Handle customer complaints, product feedback and return requests, and coordinate with the QA team for investigation when necessary.
- Respond to customer enquiries via phone, WhatsApp, and any online platform in a timely and professional manner.
- Process customer orders, ensure accurate order entry and issue air waybills from Shopee and Shopify. ...
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Posted
21 days ago
Chat Available
MYR2,800 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
- For escalated cases, monitor progress according to the process and follow through until the case is closed — take end-to-end ownership of every case, regardless of issue type.
- Conduct customer satisfaction (CSAT) call-back surveys according to the schedule and quota assigned by management, and complete valid questionnaires on time.
- Apply empathy and de-escalation techniques to calm and reassure customers, maintaining a professional and courteous manner at all times.full time position also available ...
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Posted
2 days ago
Chat Available
BEAUTY CUSTOMER SERVICE
MYR1,800 - MYR2,500 Per Month
+Additional Compensation
Fresh Graduates
- Maintain hygiene, equipment care, and treatment room setup
- Provide professional skin analysis and recommend suitable treatments and products.
- Assist doctors during aesthetic procedures (if required). ...
Posted
3 days ago
Chat Available
Senior Customer Service Expert (60477)
MYR6,000 - MYR7,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
Posted
16 hours ago
Chat Available
Customer Service & Planner
MYR3,000 - MYR5,000 Per Month
- Prepare and maintain production plans and schedules based on customer orders and production capacity.
- Monitor order and production progress to ensure delivery schedules are met.
- Provide customers with timely updates on order status, production progress and delivery schedules. ...
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Posted
3 days ago
Chat Available
MYR2,100 - MYR2,300 Per Month
George Town, Pulau Pinang
- Address and resolve patient concerns and queries promptly and professionally
- Liaise with hospital staff, doctors, and internal teams to coordinate patient care
- Monitor and respond promptly to WhatsApp group messages for patient coordination and updates ...
Posted
13 days ago
Chat Available
MYR3,000 - MYR3,300 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Escalate complex issues to the relevant departments when necessary.
- Ensure all customer interactions are properly documented and updated in the system.
- Meet individual and team performance targets. ...
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Posted
13 hours ago
Chat Available
Sales and Marketing Cum Customer Service Executive (Property Development)
MYR3,500 - MYR4,000 Per Month
Ulu Yam, Selangor
- Manage and monitor the cost of promotional activities against budget in order to achieve the planned budget and maximize marketing returns and sales,
- Manage and monitor the external sales agents,
- Attend to all sales enquiries, ...
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Posted
3 days ago
Chat Available
Customer Service Executive 客户服务專員
MYR3,000 - MYR4,500 Per Month
Fresh Graduates
Near Train Station
- Achieve monthly KPI targets.
- Serve walk-in customers at the store.
- Assist in executing company events. ...
Posted
2 days ago
MYR2,300 - MYR3,000 Per Month
Fresh Graduates
Near Train Station
- Professionally and accurately handle customers’ enquiries and requests by applying good knowledge of modern tools. Policies and processes. Execute and adhere to retail outlet and service impression as well as service mannerism guidelines as per company’s direction.
- Achieve desirable.NET Promoter Score (NPS) by providing exceptional service to the customers. Providing customers with advisory. Product ownership experience and good after sales support.
- Resolve and update customers’ enquiries and complaints and the service is quick and efficient to ensure maximum customer satisfaction by taking ownership of customers’ issues. ...
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Posted
3 days ago
Chat Available
MYR2,500 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
- Maintain quotation, sample, approval, complaint and customer-contact histories.
- Support account growth by identifying repeat orders, inactive accounts and new product opportunities.
- Communicate delays or risks early and propose practical recovery actions. ...
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Posted
a day ago
Chat Available
MYR2,500 - MYR5,000 Per Month
Near Train Station
- Build strong relationships with active members and loyal customers.
- Support initiatives to attract new community members through campaigns, referrals, and promotions.
- Assist in onboarding new members and creating positive first experiences. ...
Posted
6 days ago
Engagement Support Executive
MYR3,500 - MYR7,000 Per Month
Fresh Graduates
Near Train Station
- Get the details right: Help create document requisition lists and follow up on outstanding info so fieldwork starts smoothly.
- Support where it counts: Provide admin assistance during planning and execution to keep things moving.
- Own the flow: Monitor engagement progress, ensuring milestones are met and nothing falls through the cracks. ...
Be an early applicant!
Posted
16 days ago
Chat Available
Customer Service Manager
Up to MYR6,000 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Build and maintain relationships with key customers, members, and returning customers to improve customer satisfaction.
- Support the Front of House Manager in improving service procedures, conducting staff service training, and organising customer data.
- Assist with customer follow-ups, promotional activities, and maintaining the outlet's brand reputation ...
Posted
a day ago
Chat Available
MYR3,000 - MYR4,500 Per Month
Fresh Graduates
Sungai Tinggi, Selangor
- Effectively manage large numbers of email / live chats / inbound calls
- Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents ...
Be an early applicant!
Posted
25 days ago
Chat Available
Customer Service - Perm Night - Cantonese
Up to MYR4,300 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management processes
- Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied
- Provide a high level of professionalism and competent customer service ...
Posted
2 days ago
Chat Available
MYR2,000 - MYR4,000 Per Month
Near Train Station
- Handle customer inquiries, complaints, and follow-ups in a timely manner.
- Maintain accurate records of orders, deliveries, and customer information.
- Coordinate and communicate with customers, warehouse team, and sales personnel to ensure smooth daily operations. ...
Posted
8 days ago
Chat Available
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