- Jalan Raja Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 50480

Working Location
Job Description
Requirements
• 1-2 years of experience in Customer Service, Contact Centre, Call Centre, or related fields.
• Good communication skills in English and Bahasa Malaysia.
• Customer-oriented with strong problem-solving abilities.
• Able to work on rotational shifts, including weekends and public holidays when required.
Responsibilities
Handle customer inquiries professionally via phone, email, or other communication channels.
Provide accurate information and effective solutions to customer concerns.
Deliver exceptional customer service while maintaining service quality standards.
Escalate complex issues to the relevant departments when necessary.
Ensure all customer interactions are properly documented and updated in the system.
Meet individual and team performance targets.
Benefits
LRT - MASJID JAMEK
0.3 km
LRT - PASAR SENI
0.6 km
MRT - PASAR SENI
0.6 km
KTM - BANK NEGARA
0.8 km
LRT - BANDARAYA
0.9 km
KTM - KUALA LUMPUR
0.9 km
LRT - PLAZA RAKYAT
1.0 km
MRT - MERDEKA
1.1 km
MRL - MAHARAJALELA
1.2 km
LRT - DANG WANGI
1.3 km
MRL - MEDAN TUANKU
1.4 km
MRT - MUZIUM NEGARA
1.4 km
LRT - SULTAN ISMAIL
1.5 km
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