Key Responsibilities:
- Provide Tier 2/3 technical support for in-house developed applications, investigating and resolving issues in a timely manner.
- Manage the enhancement request backlog for existing solutions, working with stakeholders to clarify requirements and implement small-to-medium changes.
- Develop, maintain, and support Robotic Process Automation (RPA) bots using UiPath or Power Automate.
- Design and build applications and workflows using the Microsoft Power Platform (Power Apps, Power Automate).
- Take the lead on creating and updating technical specifications, user guides, and support runbooks for all existing applications.
- Provide surge support to the core development team during high-priority project deadlines, assisting with tasks such as quality assurance (QA) testing, documentation, and development of well-defined software components.
Required Skills & Experience (Must-Haves):
- Experience: 2-4 years in an application support, business systems analyst, or development role.
- Power Platform: Proven hands-on experience developing solutions with Power Apps and Power Automate.
- RPA: Demonstrable experience with at least one major RPA platform (UiPath preferred, Power Automate acceptable).
- Database Skills: Proficiency in writing SQL queries and understanding relational database concepts.
- Foundational Development Knowledge: Demonstrable experience reading and debugging code in a modern programming language (e.g., Python, C#, or JavaScript) and a solid understanding of REST APIs.
- Problem-Solving & Communication: Strong analytical skills and excellent written and verbal English communication.
Desired Skills (Nice-to-Haves):
- Familiarity with AWS cloud services is a significant plus.
- Experience with Azure services like Logic Apps or Function Apps.
- Basic scripting knowledge (PowerShell).
- Familiarity with IT Service Management (ITSM) tools like Jira.
Pay: RM5,500.00 - RM7,000.00 per month
Benefits:
- Dental insurance
- Maternity leave
- Professional development
- Vision insurance
Application Question(s):
- Please share your availability. Eg: Immediate/1 month/2 months
Education:
- Diploma/Advanced Diploma (Preferred)
Experience:
- Automation Developer: 2 years (Preferred)
- Power Platform (Power Apps/Power Automate/PowerBI): 2 years (Preferred)
- RPA (UiPath): 1 year (Preferred)
Work Location: In person