Minimum of 3-4 years of experience in Food & Beverage industry.
Fluent in spoken and written in English and Mandarin (in order to attend to English and Mandarin speaking guests’ needs and complaints promptly and politely.)
Excellent communication & interpersonal skills; able to build lasting relationships with guests.
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Critical Thinking
People Management
Coordinating with Others
Service Orientation
Communication Skill
Responsibility
Staff Training
Leadership
Customer Service
Communication
Problem-Solving
Food Safety
Inventory Management