Job Description:

Provide Leadership and manage shift in achieving company goal

Manage the store team to provide customer with the highest quality product and excellent service

Monitor and manage costs to ensure profitability

Uphold all company policies and standards

Communicate effectively with restaurant team at all time

Job Description

To assist restaurant manager to meet all operations KPIs in the respective store

Ensuring shift is properly staffed and ready to handle business volume

To provide coaching to team members on their day-to-day operationsli>To always maintain effective communication

To assist in active recruiting plan when necessary

To achieve company service goals and service targets during the shift

To uphold Domino’s Pizza’s policies and standards

To handle all customer complaints and resolved it in a timely manner

To assist restaurant manager on their weekly administrative paperwork as and when needed

Job Description:

Provide Leadership and manage shift in achieving company goal

Manage the store team to provide customer with the highest quality product and excellent service

Monitor and manage costs to ensure profitability

Uphold all company policies and standards

Communicate effectively with restaurant team at all time

To assist the Senior QS or Project Team on the filing, documentations and paper works.

To do taking-off and measurements for construction projects.

To request for quotations from suppliers / sub-cons.

Other tasks assign by the superior / the Management.

Collaborate with Marketing and Sales (for HORECA sales channel) in developing product innovations through market or customer research. Led the plant R&D and production teams in the development process to commercialize the approved new product concepts or product improvements.

RESPONSIBILITIES:

Collaborate with Marketing & Sales (for HORECA sales channel) in conceptualizing product innovations through regular market & customer research.

Lead plant Research & Development and Production team in commercializing the approved innovation concepts within the agreed timeline & product costing.

To continuously review & monitor the operating processes and results to find continuous improvements in procedures, methods, effectiveness & resource utilization; to achieve improved production yield & productivity (efficiency) while ensuring consistent product quality.

Ensure the latest food regulations, standards, policies & procedures are incorporated into product Standard Operation Procedures (SOP), and work with the Production team to enforce these new requirements.

Continue to keep product files updated with the latest SOPs and recipes.

To ensure continuous product quality improvements through on-the-job training, guidance & good housekeeping.

To provide timely and accurate product analysis reports as requested by management.

Responsible for troubleshooting and resolving problems relating to product functionality arising from production.

To lead & motivate subordinates to enable them to work together effectively & productively.

REQUIREMENTS:

Degree in Food Science / Food Technology

Minimum five years of direct working experience, including in R & D

The ideal candidate will have experience in all areas related to the human resources field. You will be working with the equivalent C Suite in Operations.

You will also have the benefit of a team to support you - an Assistant HR Manager and executives.

Talent Acquisition

Work closely with Group Human Resources to provide value-added end-to-end talent acquisition by developing innovative recruitment strategies, building up talent pipeline & employer branding to support the business.

Identify and analyse manpower requirements to support effective organization structure and increase utilisation of resources, aligned towards the business direction.

Source and provide quality candidates to Hiring Managers within a stipulated timeframe and close the assigned positions according to the timeline set out in the KPIs.

Drive Employer Branding activities such as university career talks, career fairs, strategic partnerships with schools etc. To work closely with Group Human Resources in ensuring high quality and innovative employer branding activities to attract talents.

Ensure that all pre-onboard, onboarding and blending-in programmes for new employees are implemented, recommend for continuous improvements to enrich employees orientation experience.

Conduct exit interviews with resigned employees, gain constructive feedback and gauge attrition reasons, recommend necessary actions for improvement.

Responsible for foreign workers matters, including manpower planning, submission of documents for foreign workers application, renewal & cancellation of work permit, arrange workers for FOMEMA check-up and handle any disciplinary and grievances.

Compensation & Benefits

Work closely with Group Human Resources and Plant Manager in recommending annual bonus, salary increments, promotion exercise and provide analysis/benchmarking with the necessary study and benchmark against market industry.

Provides consultation, guidance, and support to relevant parties on compensation-related issues, such as market analysis and business intelligence.

Develop and manage manpower budget and utilization to support cost optimization and productivity.

Responsible for managing monthly payroll and claims ensure the submission of statutory contribution to ensure compliance and no penalties cases.

Manage, monitor, and control monthly payroll and claims processes. Ensure submissions of required deductions to relevant government agencies.

Ensure submission of input into the HRIS system is accurate and complete to support organisational effectiveness.

Performance Management

Drive performance culture and ensure effective implementation of performance management system which includes advising staff in KPIs setting, understanding of core and leadership competencies.

Implement a performance linked rewards management system for the company.

Organizational Development and Learning & Development

Involve in determining the organization structure to achieve a lean and agile organization that meets the needs of business expansion and growth. Work with Group HR in identifying talents for succession planning of critical positions and talent management initiatives including building competencies in promoting career development opportunities and growth.

Work closely with Group Human Resources and Plant Managers in implementing development programmes such as Leadership Development programme, Managerial Development programme, Talent Development programme, coaching programme, mentor-mentee programme and buddy system.

Conduct training needs analysis and recommend improvement programmes to close competency gaps and build strong staff capabilities.

Prepare and monitor yearly training budget and programmes for employees to inculcate a learning & growth culture at the Plant.

Employee Engagement

Drive employee engagement activities such as family day, annual dinner, sports day, breakfast engagement, quarterly engagement sessions and etc to foster relationships amongst colleagues.

Recommend the necessary initiatives to continuously strive for a harmonious working environment amongst the employees.

Industrial Relations

Advise employees on state and federal employment regulations, collective agreements, benefits and compensation policies, personnel procedures and classification programs.

Advise and conduct domestic inquiries with Group HR on issues relating to dismissal, disciplinary and misconducts

Collaborate with Marketing and Sales (for HORECA sales channel) in developing product innovations through market or customer research. Led the plant R&D and production teams in the development process to commercialize the approved new product concepts or product improvements.

RESPONSIBILITIES:

Collaborate with Marketing & Sales (for HORECA sales channel) in conceptualizing product innovations through regular market & customer research.

Lead plant Research & Development and Production team in commercializing the approved innovation concepts within the agreed timeline & product costing.

To continuously review & monitor the operating processes and results to find continuous improvements in procedures, methods, effectiveness & resource utilization; to achieve improved production yield & productivity (efficiency) while ensuring consistent product quality.

Ensure the latest food regulations, standards, policies & procedures are incorporated into product Standard Operation Procedures (SOP), and work with the Production team to enforce these new requirements.

Continue to keep product files updated with the latest SOPs and recipes.

To ensure continuous product quality improvements through on-the-job training, guidance & good housekeeping.

To provide timely and accurate product analysis reports as requested by management.

Responsible for troubleshooting and resolving problems relating to product functionality arising from production.

To lead & motivate subordinates to enable them to work together effectively & productively.

REQUIREMENTS:

Degree in Food Science / Food Technology

Minimum five years of direct working experience, including in R & D

Collaborate with Marketing and Sales (for HORECA sales channel) in developing product innovations through market or customer research. Led the plant R&D and production teams in the development process to commercialize the approved new product concepts or product improvements.

RESPONSIBILITIES:

Collaborate with Marketing & Sales (for HORECA sales channel) in conceptualizing product innovations through regular market & customer research.

Lead plant Research & Development and Production team in commercializing the approved innovation concepts within the agreed timeline & product costing.

To continuously review & monitor the operating processes and results to find continuous improvements in procedures, methods, effectiveness & resource utilization; to achieve improved production yield & productivity (efficiency) while ensuring consistent product quality.

Ensure the latest food regulations, standards, policies & procedures are incorporated into product Standard Operation Procedures (SOP), and work with the Production team to enforce these new requirements.

Continue to keep product files updated with the latest SOPs and recipes.

To ensure continuous product quality improvements through on-the-job training, guidance & good housekeeping.

To provide timely and accurate product analysis reports as requested by management.

Responsible for troubleshooting and resolving problems relating to product functionality arising from production.

To lead & motivate subordinates to enable them to work together effectively & productively.

REQUIREMENTS:

Degree in Food Science / Food Technology

Minimum five years of direct working experience, including in R & D