Negotiation Skills
Sales Techniques
Product Knowledge
Customer Relationship Management (CRM)
Communication Skills
Problem-solving skills
Knowledge of WhatsApp Business
Time management
Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Business Studies/Administration/Management, Commerce, Finance/Accountancy/Banking or equivalent.
Must have a positive willing to learn attitude, highly motivated, and able to work under minimum supervision.
At least 2 Year(s) of working experience in the related field is required for this position.
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Catch everything. Monitor the Telegram workspace continuously during your shift and acknowledge new requests within minutes. Speed of response is the heart of this job.
Triage. Sort each request by urgency now, today, or later and flag urgent items to the team immediately.
Decipher what the boss wants. Turn shorthand, voice notes, and half-sentences into complete, unambiguous tasks. If details are missing, hold the task and get answers from the CEO first, so no one has to guess and over time, learn his patterns, preferences, and routines so you get it right with fewer questions.
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Virtual Assistant
Dispatcher
AI-powered Tools
Executive Support
Call Center Operations
Customer Service
Scheduling
Communication
Problem-Solving
Time Management