Human resource managers plan, direct and coordinate policies concerning the personnel, industrial relations and occupational health and safety activities of an enterprise or organization, or of enterprises that provide human resource services to other enterprises and organizations.
Tasks include –
planning, directing and coordinating the personnel and industrial relations activities, policies and practices of an enterprise or organization;
planning and organizing procedures for recruitment, training, promotion, transfer and dismissal of staff;
planning and organizing negotiations and procedures for determination of wage structures and level and for consultation with workers on conditions of employment;
overseeing safety, health and related programmes and activities;
establishing and managing budgets, controlling expenditure and ensuring the efficient use of resources;
establishing and directing operational and administrative procedures;
overseeing the development and implementation of management information systems;
ensuring compliance with standards and legislation relating to employees’ rights, health and safety, equal opportunity and related concerns;
overseeing the selection, training and performance of staff for the entire enterprise or organization;
consulting with senior management and with managers of other departments;
representing the enterprise or organization in dealings with outside bodies.
A reliable tele-collector to represent Courts Malaysia Sdn. Bhd to contact and claim outstanding debts from Courts’ customers. A tele-collector will have to be polite and sensitive towards customers while also remaining committed to their purpose. Excellent communication skills and a sense of urgency are extremely useful to succeed in this task.
Perform outgoing calls to credit customers and collect outstanding payments according to SOP and regulation
Take responsibility for resolving disputes while ensure customer concerns are addressed properly and all parties related are duly notified
Update account status and database regularly
To ensure daily, weekly and monthly Key Performance Indicators (KPI) are met. To support and assist in effective implementation of collection strategies.
Achieve target set on a month – to – month basis i.e. RM collected, percentage of account paid, percentage of instalment and / or arrears paid that contribute to collection team achievements.
Performing in audits for small to large companies in various industries.
Preparation of audit working papers and carry out compliance field work.
Knowledge of AXP Audit Software is advantageous.
Liaise and communicate with clients and other parties related to audit assignments.
Preparation and presentation of financial statements and ensure compliance with the disclosure requirements of the Companies Act 2016 and applicable approved accounting standards in Malaysia (MPERS).
Work closely with head of department and other departments in collecting, analysis and report in the EP related database for decision making and planning.
Regularly update, follow up and monitor centre performance in database.
Provides timely feedback and report to management regarding tge centre performances.
To assist in conduct business preview activities and prepares relevant documents.
To assist in planning and organizing the edupreneurial (EP) event and activities (such as workshop, sharing, seminar etc).
To work closely with the Regional Champion to identify new business opportunities.
Closely communicate with ETLs to identify the problem they are facing and provide the solution.
Ability to handle any ad-hoc task assigned from time to time.
Perform outgoing calls to credit customers and collect outstanding payments according to SOP and regulation
Take responsibility for resolving disputes while ensure customer concerns are addressed properly and all parties related are duly notified
Update account status and database regularly
To ensure daily, weekly and monthly Key Performance Indicators (KPI) are met. To support and assist in effective implementation of collection strategies.
Achieve target set on a month – to – month basis i.e. RM collected, percentage of account paid, percentage of instalment and / or arrears paid that contribute to collection team achievements.
Maintaining the highest level of service quality for customers with proactive support and executing business strategies to achieve business objectives and budgets.
Job Description:
Manage website and Marketplace product content, video and promo pricing.
Update all current promotions deals, creating bundles and vouchers.
Checked and delivery authorisation for all orders.
Manage fulfilment with logistics, merchandisers, stores and Marketplace.
Conduct social media eg: live streaming, Tik Tok.
Manage administrations and payments payee thru payment portal and Marketplace.