Develop & maintain professional relationships with all clients and supervise achievement of all sales targets for all assigned areas and ensure satisfaction of customers with all company products and service.
Analyze all customer requirements to prepare appropriate sales target.
Managing orders, contracts and export documents.
Carry out market research, conduct surveys and study the competitors and their marketing and sales strategies.
Liaise customers in all Asia region including China, Taiwan.
To oversee the entire operations of the company, including the purchasing team and sales support
Manage departments that are related processes linked to the sales, warehouse and accounts Responsibilities include to analyze and improve processes, quality, productivity and efficiency.
Has knowledge in manufacturing compliance and sop
You will be in charge of the department budget and systems transaction accuracy
To conduct money changing and remittance service with customers.
To provide excellent customer service "with a smile".
To conduct accurate and efficient transaction handling.
To conduct effective customer due diligence.
To reconcile daily transactions.
To be responsible and accountable for the safety of their intra-day exchanges.
Successful candidate will start with a 3-month contract. Upon end of contract, subsequent conversion into permanent staff or renewal for a longer period is possible, subject to work performance.
Working Hour: 8.30am to 5.30pm, Saturday to Wednesday
This role contributes to company’s success by providing a legendary customer service experience, acting with a customer comes first attitude to create meaningful customer connections. Models and acts in accordance with company’s guiding principles.
Summary of Key Responsibilities
-1)Welcomes our customers in a friendly and professional manner and presents a positive first impression, synonymous with company’s brand image.
-2)Proactively engages customers through frequent and spontaneous sampling sessions to create attention for company’s products.
-3)Interacts with customers, ascertains their needs and serves customers by helping them select products and merchandize and assisting with inquiries or concerns.
-4)Supports company sales through engagement with customers, suggestive selling and sharing product knowledge.
-5)Assists store with other duties which includes, but not limited to stocking of merchandize, ensuring tidy arrangement of tables and chairs, general cleanliness of the store, etc.
-6)Offers recommendations to continuously improve customer experience.
-7)Supports the implementation of company’s programs or initiatives.
-7)Follows company’s operational policies and procedures and reports essential information to superior.