- Planning, coordinating, controlling and supervising company operations (security control services to customers)
- Provide strategies and planning of recruiting and training of security personnel
- To assist in the management and administration of all branches
- Ensure all branches to run smoothly according to the standard operating procedure and minimize loses
- Plan, acquire and manage operational equipment for operational use.
- To ensure discipline and welfare of operational staffs are maintain accordingly including disciplinary action
- To establish and maintain good relationships and communication with customers/clients
- To assist the Finance Department in collecting monthly payments from customers
- All post must be fully covered with guards daily and to avoid credit charges
- To ensure Guard must be with in full uniform and personal protection equipment (PPE) at all their post on 24/7 basis
- To ensure patrolling officer done their patrolling on scheduled frequency without fails
- To ensure and check patrolling report (day & night) on daily basis
- Responsible in hiring staff/guard and their details should be kept in a proper filing system
- To ensure all documents as attachments for invoice is provided accordingly to clients
- To attend all complaints received from clients including schools within 24 hours
- To attend all complaints received from clients with immediate effect
- Review customer needs and requirements as well as current company information
- Develop and implement a company-wide plan to refuse products and services by collaborating with all departments for implementation
- Applying the most appropriate strategy to prioritize the quality of the best products and services
- Valid B2 and D license
Job Types: Full-time, Permanent
Pay: RM3,000.00 - RM3,500.00 per month
Benefits:
- Company car
- Free parking
- Opportunities for promotion
- Parental leave
- Professional development
- Work from home
Application Question(s):
- Military or Police ex officer
Education:
- Diploma/Advanced Diploma (Preferred)
Experience:
- operation management: 2 years (Preferred)
Language:
- English (Preferred)
- Bahasa and english (Preferred)
License/Certification:
- Driving License and motorcycle license (Preferred)
Work Location: In person