a) Be the go-to person for day-to-day Epicor ERP support across departments including Purchasing, Inventory, Production, and Finance.
b) Investigate and resolve system or process issues, including transaction history review and data validation, SQL data validation, DMT data uploads and controlled updates, cross department issue resolution.
c) Develop and maintain BAQ reports and dashboards for operational monitoring.
...
d) Correspond with customers via email on claim matters such as the status or progress of the claim as well as any other queries. Job holder must consult HOU, HOD and/or the Department’s Legal Advisor before responding to the customer, depending on the complexity of the case.
e) Attend to walk-in customers and/or communication via phone calls regarding claim matters.
f) Share knowledge or feedback on process improvement with team members and relevant staff in the Company to enhance their skills and competencies which can ensure error-free and timely task execution.
...
Inspect burial site to ensure that the burial hole excavated and formed are aligned to specification, canopy is prepared, excess earth is removed and the surrounding areas are clean and tidy before arrival of burial.
Ensure that resting area is ready for the funeral procession, Chinese tea is served upon arrival.
Coordinate and witness exhumation, remains and five grains relocation.
...
To perform any other duties that may be assigned from time to time by the Management.
To administer the daily operations of the Management Office.a) to provide overall office administration support to the management office, which includes filing, typing, faxing, photocopying, etc.b) to co-ordinate maintenance of office equipment.c) to co-ordinate office supplies such as stationery, manual receipt books, etc.d) to co-ordinate orders of maintenance materials and supplies and to carry out stock control.
To perform dedicated customer service functions by handling all aspects ofcomplaints/enquiries from owners/tenants.a) to fill up the General Complaints Form (GCF) as and when there is a complaint made.b) to direct the GCF to the respective person-in-charge i.e. Township AM/Building Executive/Building Supervisor/Electrician/Technician, etc. for their immediate action.c) to monitor and co-ordinate all enquiries/complaints to ensure that complainantsare informed of the status of their complaint.
...