Basic knowledge of computer hardware
software
operating systems
and networking.
Basic understanding of LAN/WAN
Wi-Fi
switches
routers
and network devices is an advantage.
Good troubleshooting and problem-solving skills.
Responsible
proactive
and willing to learn.
Good communication and interpersonal skills.
Able to work independently and as part of a technical team.
Set ticket impact, urgency and prioritizes tickets, set user perception and expectation accordingly in terms of turnaround and response time
Ensure all tickets are followed up and actioned within stipulated time-frame to avoid backlog of tickets that has exceeded KPI, including tickets assigned to individuals and support queues managed by the team
Provide technical support to user issues on products supported in a systematic and logical way.
...
Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management processes
Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied
Provide a high level of professionalism and competent customer service
...
Strong understanding or practical experience in ISO and/or Halal compliance processes.
Strong communication
presentation
negotiation
and stakeholder management skills.
Experience dealing with suppliers
distributors
government agencies
financial institutions
and funding agencies.
Experience dealing with GLCs
or banking/financial sectors will be an added advantage.
Experience in management
operations
audit
or business improvement will be an added advantage.
Strong analytical and problem-solving skills.
Able to work independently with minimal supervision and collaborate effectively across departments.
Strong organisational and time management skills.
Willing to travel and attend external meetings or business engagements when required.
Possess own transportation and be willing to travel to different locations.
Digital Marketing
Social Media Management
Content Creation
Copywriting
SEO
Digital Campaign Management
Social Media Analytics
Google Analytics
Graphic Design
Branding
Event Management
Marketing Communication
Content Planning
Basic understanding of ePerolehan and government procurement processes is preferred.
Good communication and interpersonal skills.
Self-motivated
proactive
and willing to learn.
Candidates with exposure to tender preparation or government-related projects will have an added advantage.
Experience dealing with government agencies or public sector clients is encouraged.
Familiarity with procurement platforms and tender documentation is a plus.
Good communication and interpersonal skills
enabling you to build strong client relationships. Strong follow-up and coordination abilities
ensuring tasks are completed efficiently. Basic knowledge of the tender process is an added advantage
but we're committed to providing the necessary training.
Work Ethic: Ability to work independently and meet deadlines
demonstrating your commitment to delivering results.
Good communication and interpersonal skills.
Basic knowledge of Microsoft Office
especially Microsoft Word and Excel.
Good organisational and time-management skills.
Detail-oriented
responsible and willing to learn.
Able to maintain confidentiality when handling employee and company information.
Able to work independently and as part of a team.
Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management processes
Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied
Provide a high level of professionalism and competent customer service
...