Enterprise Resource Planning (ERP)
Troubleshooting
IT Budgeting
Management Information System
Document Management
Documentation
User Acceptance Testing
Online Service Support and Setup: Support and proactively encourage uptake and utilization of online services. Act as first level support for system interface issues and errors. Provide guidance to customers for online system navigation. Assist in online services registration for system-to-system setup with existing customers. Assist to set up new user and amend existing user details in online system.
Card Order and Account Management: Create card as required. Take ownership of delivery status enquiries and troubleshooting.
Manage account master data amendments and enquiries. Liaising with other stakeholders such as sales, marketing, credit and other service partners on various services.
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Mandarin Chinese
Administrative Support
Business Operations
Cross-functional Collaboration
Market Partner Management
K-Beauty Industry Knowledge
Operations Management
Social Media Management: Manage our social media platforms, creating engaging content to market properties, attract potential clients, and build our brand's online presence.
Client Communication: Maintain open and regular communication with clients, providing updates on property listings, and market trends, and answering inquiries promptly.
Marketing Initiatives: Collaborate with the marketing team to create marketing materials, including brochures, flyers, and online listings, to effectively promote our properties.
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