Human Resources Management
Talent Acquisition
Compensation and Benefits
HR Policies and Procedures
Employee Relations
Mandarin Language Proficiency
Performance Management
Manpower & Training: Efficiently distribute shift workers across the production floor, monitor their performance, and ensure operators are adequately trained for their tasks.
Safety & Environment: Enforce company safety rules and regulatory standards to drive a "Zero Accident" working culture. Conduct weekly safety toolbox briefings for floor staff.
Housekeeping & 5S: Ensure the production floor and casting yards are continuously kept clean, organized, and free of hazards.
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Food Preparation & Cooking Techniques
Culinary Techniques
Kitchen Station Management
Mise en Place Preparation
Menu Execution
Food Presentation & Plating
Recipe Compliance
Ingredient Handling
Technical Guidance: Provide technical expertise in automation tools and technologies, supporting team members in troubleshooting and optimizing solutions.
Stakeholder Communication: Liaise with cross-functional teams, including IT, operations, and management, to ensure alignment and support for automation initiatives.
Performance Metrics: Develop and track key performance indicators (KPIs) to measure the success of automation efforts and report findings to senior management.
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Adhere to company procedures for store opening/closing, coordinate shift schedules, monitor attendance and promptly address performance issues. Enforce company policies and standards
Provide operational support and perform store tasks. Oversee store cleanliness and stock organization
Maintain rigorous quality control in food and beverage preparation. Conduct regular store inspections to ensure compliance with regulations
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Attention to Detail
Time Management
Branch Management
Customer Service
Sales
Team Leadership
Operations Management
Financial Acumen
Problem-Solving
Communication Skills
QSR systems
operational best practices
leadership
team management
communication
interpersonal skills
inventory control
scheduling
basic financial management
coaching
POS systems
digital ordering tools
Microsoft Office
Production Management
Team Leadership
Quality Control
Workforce Planning
Process Improvement
Safety Regulations
Performance Monitoring
Inventory Management
Support the HOD for Audit Execution & Reporting – Oversee audit processes, ensuring findings are well-documented, communicated, and implemented across the Group.
Support HOD to lead and supervise conduct audits and review team members’ audit work.
Maintain and update internal audit policies, procedures, and audit methodologies in line with best practices.
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