- Jalan PJS 8/2 Petaling Jaya Selangor Malaysia 46150

Company Highlights
Working Location
Job Description
Requirements
What's the Skill Required?
Diploma and above in Physiotherapy, Healthcare, Nursing, or any relevant field
Minimum 1 year experience in retail management, store management, or related supervisory roles
Experience in healthcare, wellness, or therapy-based services is an added advantage
Strong leadership, communication, and problem-solving skills
Able to manage operations, staff coordination, and customer service effectively
Good organizational skills and attention to detail
Willingness to learn sinus therapy treatments and product knowledge
Customer-oriented with a strong sales mindset
Responsibilities
What's Your Role?
Assess clients and recommend suitable treatments and products
Evaluate client needs and recommend appropriate sinus therapy treatments and health products to ensure effective and personalized care.
Educate clients and maintain treatment records
Provide clear aftercare guidance and ensure all treatment records are accurately updated and maintained.
Ensure safety, hygiene, and service standards
Enforce strict compliance with SOPs, maintaining a safe, clean, and professional treatment environment at all times.
Handle customer inquiries and service recovery
Respond professionally to customer inquiries, feedback, and complaints to ensure a positive client experience.
Build strong client relationships
Develop rapport with clients to encourage repeat visits, loyalty, and referral growth.
Oversee daily operations
Manage opening and closing procedures, ensure treatment areas are ready, and support smooth daily store operations.
Support inventory and merchandising
Assist with stock count, inventory updates, and ensure proper product display and organization.
Prepare monthly reports
Compile and submit monthly performance and operational reports accurately and on time.
Achieve sales targets
Contribute to monthly sales targets through treatment services and product recommendations. Commission-based incentives included.
Benefits
Skills
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