Collaborate closely with sales teams, project team, product & engineering team to ensure proposals are accurate, competitive, and technically achievable.
Respond to technical inquiries, prepare RFP/RFI responses, and clarify technical specifications throughout the entire sales cycle.
Conduct in-depth client research (industry challenges, workflows, KPIs, etc.) and produce a Client Requirements Specification document.
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• Able to create system design diagrams, and project documentation such as Business Requirements Document (BRD), Functional Specification Document (FSD), User Acceptance Testing (UAT), Presentation, Solution Proposal and the others as required.
• Able to explain the system design/mock up/prototype to the development team and to present to the customer on various ready-made or proposed solutions of the software product.
• Serve as the product expert throughout the entire customer onboarding cycle, including solution demonstrations, system configuration, testing support, user training, and ongoing customer assistance.
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Communication
Multitasking
independent
CRM (Customer Relationship Management)
Strong technical troubleshooting and problem-solving skills
Basic networking and IT knowledge
Microsoft Office Suite (Word
Excel
PowerPoint) proficiency
Security Solutions
Sales Engineering
Surveillance Systems
Technical Sales
Client Relationship Management
Product Demonstration
Video Management Systems (VMS)
Access Control Systems
To solicit and develop new sales lead, provide suggestion and offer the most appropriate solution to customers and business partners.
Follow up closely on sales inquiries and provide quotations to customers and business partners.
Aggressively visit the new and potential customers, consultants to seize the new project, specify company product specifications into the Building of Materials/Quantities.
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Qualify sales opportunities by understanding customer needs, project requirements, budget, timeline, decision-making process, and commercial potential.
Conduct customer meetings, site visits, and factory walkthroughs to understand operational challenges and identify opportunities for automation and smart manufacturing solutions.
Work closely with Technical Presales, Engineering, and relevant internal teams to develop suitable technical concepts and solutions based on customer requirements.
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B2B sales
business development
sales engineering
commercial experience
CRM systems
Microsoft Office
Excel
PowerPoint
Word
engineering concepts
technical drawings
specifications
automation systems
communication
presentation
interpersonal skills
negotiation
influencing skills
problem-solving
managing B2B sales cycles
Provide initial technical support and consultation to customers, addressing inquiries and guiding them through product selection and application considerations.
Maintain strong relationships with existing clients through regular follow-ups and understanding their evolving needs to identify potential upsell or cross-sell opportunities.
Participate in industry events, trade shows, and seminars to represent the company and expand professional networks.
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We are seeking a dedicated Sales Engineer / Executive to join our dynamic team. As a Sales Engineer / Executive
you will play a pivotal role in nurturing client relationships
driving sales growth
and ensuring customer satisfaction. With a focus on customer relationship management
sales and proposal management
inventory planning
and supply chain coordination
you will be instrumental in our continued success.
Build and maintain strong, long-lasting customer relationships by providing exceptional technical support, addressing concerns, and ensuring client satisfaction throughout the sales cycle and beyond.
Identify and articulate technical solutions that meet customer needs, acting as a trusted advisor and subject matter expert in the construction industry's electrical and electronic engineering domain.
Gather market intelligence and customer feedback to inform product development and sales strategies, contributing to the company's competitive edge.
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• Consider the total cost of ownership (TCO), including operational efficiency, maintenance, and lifecycle costs, when preparing competitive and value-added proposals.
• Assist in preparing technical and commercial proposals, ensuring accuracy, completeness, and alignment with customer needs.
• Participate in customer meetings and presentations together with the Sales Manager to explain proposed solutions and address technical queries.
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