Maintain regular contact with customers to promote sales and ensure debt collection.
Provide high-quality service to customers by promptly handling complaints and inquiries.
Ensure that day-to-day business documents are accurately recorded, generated and filed according to defined systems and within the required timeframes.
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Sales Support
Customer Service
Order Processing
Data Entry
Record Keeping
Communication Skills
Time Management
Organizational Skills
Attention to Detail
Problem Solving
Teamwork
Microsoft Office
Reporting: Maintain accurate and up-to-date records of all customer interactions, follow-ups, and sales progress.
Market Feedback: Gather insights from client calls to continuously refine and optimize your sales pitch.
Customer Acquisition: Proactively reach out to potential clients via phone calls to introduce our platform and aggressively expand our customer base.
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Candidates should possess Training-related skills, such as willingness to learn, participate in coaching, and share knowledge with colleagues.
Additional beneficial qualifications include prior experience in insurance, takaful, banking, or financial services; familiarity with basic financial planning concepts; and comfort using digital tools and CRM systems.
A minimum of a diploma or equivalent education is preferred, with valid licensing or willingness to obtain required industry certifications.
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