Accounting Principles
Attention to Detail
Organized
Sales
Business Development
Client Relationship Management
Negotiation
Lead Generation
CRM Software
Communication
Presentation Skills
Liaise with relevant auditors, tax agents, government agencies, and consultants for related accounts matters to ensure compliance in accounting standards, statutory filing requirements, and reporting in line with the Company's policies and procedures
Perform ad hoc tasks assigned by superior from time to time
To handle the preparation of full set of accounts
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• Hire: write the ad
screen
coordinate interviews
work with agencies & colleges
run our internship intake
• Welcome new joiners and get them set up properly
• Keep every employee file
training record & recruitment record accurate — audit-ready for ISO 9001
• Run time attendance and get the monthly reports out on time
• Coordinate training
in-house and external
keep the records straight
• Handle employee relations & disciplinary matters properly — due process
and a paper trail
• Support performance appraisals
pay and benefits
• Write and improve HR policies
help management plan manpower
Compensation and Benefits: HR assistants assist in handling compensation and benefits matters, including payroll processing, employee benefit programs, and answering employee questions regarding compensation and benefits.
Employee Relations: Handle daily employee issues and concerns, such as leave, working hours, and explanations of company policies. They may also participate in employee satisfaction surveys and feedback collection.
Document Management: Maintain the filing system for HR documents and forms, ensuring accuracy and accessibility of documents. They assist in preparing and updating employee handbooks and policy documents.
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Maintain accurate and up-to-date accounting records, including journal entries, invoices, and payments.
Assist in the preparation of tax returns and ensure timely filing and compliance with tax regulations.
Handle accounts payable and accounts receivable functions, including processing invoices, making payments, and following up on outstanding balances.
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Documentation: Keep detailed and accurate records of customer interactions, process customer accounts, and file necessary documents in our CRM system.
Escalation Handling: Recognize complex issues and route them to the appropriate internal teams (e.g., tech support, billing) while keeping the customer informed.
Feedback Loop: Collect and share customer feedback with management to help improve our products and overall customer experience.
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Customer Service Management
Supervisory Skills
Hotel Operations
Mandarin Language Proficiency
Guest Relations
Problem-Solving
Team Leadership
Communication Skills
Client Relationship Management
Sales Acumen
Financial Acumen
Tax Knowledge
Accounting Principles
Negotiation Skills
Communication Skills
Problem Solving
Time Management
CRM Software
Lead Generation
Business Development
Mandarin Language Proficiency
Business Development
Client Relationship Management
Sales and Negotiation
Market Analysis
Communication Skills
Strategic Planning
Handle incoming customer inquiries via phone and email, providing basic product information, order status updates, and directing complex issues to the appropriate sales representative.
Assist with the coordination of sales activities, such as scheduling meetings, preparing sales reports, and tracking sales performance.
Manage inventory of sales collateral and promotional materials, ensuring adequate stock levels and timely distribution.
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Administrative Support
Data Entry
Communication Skills
Customer Service
Office Management
Record Keeping
Scheduling
Microsoft Office Suite
Computer Literacy