1,800+ Mandarin Speaking Customer Service Jobs in Selangor - August 2026 - High Salaries
Showing 1,838 jobs results for
"mandarin speaking customer service"
in Selangor
Chat Available
MYR2,800 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
- For escalated cases, monitor progress according to the process and follow through until the case is closed — take end-to-end ownership of every case, regardless of issue type.
- Conduct customer satisfaction (CSAT) call-back surveys according to the schedule and quota assigned by management, and complete valid questionnaires on time.
- Apply empathy and de-escalation techniques to calm and reassure customers, maintaining a professional and courteous manner at all times.full time position also available ...
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Posted
16 hours ago
Chat Available
Mandarin Customer Service Executive (Outbound Call Support)
Undisclosed
Fresh Graduates
Near Train Station
- Proactively identify opportunities to improve customer satisfaction and enhance the overall customer experience.
- Follow up with customers to ensure their issues have been resolved and that they are satisfied with the service provided.
- Maintain a thorough understanding of company policies, procedures, and product knowledge to accurately assist customers. ...
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Posted
12 hours ago
Chat Available
MYR2,300 - MYR2,500 Per Month
Fresh Graduates
- Keep records of customer interactions, process customer accounts and file documents.
- Provide excellent customer service to ensure customer satisfaction and maintain good customer relationships.
- Follow the company's customer service standards and procedures when handling customer enquiries and requests. ...
Posted
2 days ago
Chat Available
Up to MYR3,000 Per Month
Near Train Station
- Follow up with potential and existing customers.
- Maintain professional and friendly communication with customers.
- Respond to customer enquiries through online communication channels. ...
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Posted
13 hours ago
Chat Available
Customer Service Executive 客户服务專員
MYR3,000 - MYR4,500 Per Month
Fresh Graduates
Near Train Station
- Achieve monthly KPI targets.
- Serve walk-in customers at the store.
- Assist in executing company events. ...
Posted
18 hours ago
Chat Available
MYR2,500 - MYR5,000 Per Month
Near Train Station
- Build strong relationships with active members and loyal customers.
- Support initiatives to attract new community members through campaigns, referrals, and promotions.
- Assist in onboarding new members and creating positive first experiences. ...
Posted
5 days ago
Chat Available
MYR3,000 - MYR4,500 Per Month
Fresh Graduates
Sungai Tinggi, Selangor
- Effectively manage large numbers of email / live chats / inbound calls
- Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents ...
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Posted
24 days ago
Chat Available
MYR5,000 - MYR8,000 Per Month
Near Train Station
- Documentation: Keep detailed and accurate records of customer interactions, process customer accounts, and file necessary documents in our CRM system.
- Escalation Handling: Recognize complex issues and route them to the appropriate internal teams (e.g., tech support, billing) while keeping the customer informed.
- Feedback Loop: Collect and share customer feedback with management to help improve our products and overall customer experience. ...
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Posted
10 hours ago
Chat Available
MYR2,000 - MYR4,000 Per Month
Near Train Station
- Handle customer inquiries, complaints, and follow-ups in a timely manner.
- Maintain accurate records of orders, deliveries, and customer information.
- Coordinate and communicate with customers, warehouse team, and sales personnel to ensure smooth daily operations. ...
Posted
7 days ago
Chat Available
MYR2,000 - MYR2,800 Per Month
Near Train Station
- Follow up order status (Internal)
- Any ad-hoc work given by superior.
- Provide administrative support to sales team efficiently and independently. ...
Posted
10 days ago
Chat Available
Up to MYR4,500 Per Month
Near Train Station
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests. ...
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Posted
5 days ago
Chat Available
MYR2,000 - MYR3,500 Per Month
+Additional Compensation
- Assist in replying to FB messenger, WhatsApp, Telegram, Etc
- Assist in collection of outstanding payment from customers.
- Acquire and process thorough knowledge of Company's product and services. ...
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Posted
14 days ago
Chat Available
MYR2,000 - MYR4,000 Per Month
Near Train Station
- Handle customer inquiries, complaints, and follow-ups in a timely manner.
- Maintain accurate records of orders, deliveries, and customer information.
- Coordinate and communicate with customers, warehouse team, and sales personnel to ensure smooth daily operations. ...
Posted
7 days ago
Chat Available
Customer Support Executive - Marketing (Mandarin Speaker)
MYR3,000 - MYR3,000 Per Month
Near Train Station
- Coordinate the sales team by managing schedules, filing important documents, and communicating relevant information.
- Ensure the adequacy of sales-related matters.
- Conduct market and competitor research to support marketing strategies. ...
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Posted
18 days ago
Chat Available
Customer Service Coordinator
MYR2,000 - MYR4,000 Per Month
- Deliver excellent customer service while maintaining strong client relationships.
- Resolve shipment-related enquiries and support daily operational activities.
Posted
2 days ago
Chat Available
Undisclosed
Near Train Station
- Proactively persuade customers to reschedule appointments that have been cancelled
- Proactively inform customers of ongoing deals and promotion.
- Deliver a high level of customer satisfaction ...
Posted
19 days ago
Engagement Support Executive
MYR3,500 - MYR7,000 Per Month
Fresh Graduates
Near Train Station
- Get the details right: Help create document requisition lists and follow up on outstanding info so fieldwork starts smoothly.
- Support where it counts: Provide admin assistance during planning and execution to keep things moving.
- Own the flow: Monitor engagement progress, ensuring milestones are met and nothing falls through the cracks. ...
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Posted
15 days ago
Chat Available
MYR700 - MYR800 Per Month
Fresh Graduates
Near Train Station
- Process customer orders, returns, and exchanges efficiently and accurately, ensuring all transactions are recorded properly.
- Gather customer feedback through various channels (surveys, direct interaction) and report findings to management to identify areas for service improvement.
- Assist in the development and implementation of customer service strategies and initiatives to enhance customer satisfaction and loyalty. ...
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Posted
17 hours ago
Chat Available
Sales and Marketing Cum Customer Service Executive (Property Development)
MYR3,500 - MYR4,000 Per Month
Ulu Yam, Selangor
- Manage and monitor the cost of promotional activities against budget in order to achieve the planned budget and maximize marketing returns and sales,
- Manage and monitor the external sales agents,
- Attend to all sales enquiries, ...
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Posted
2 days ago
MYR3,000 - MYR4,300 Per Month
Near Train Station
- Address and resolve any queries or concerns. use critical thinking and problem-solving skills to address complex customer issues or escalate them to appropriate departments for resolution.
- Handle processing of customer application forms from all channels.
- Perform account creation and setup for newly onboarded customers and manage existing customer base. ...
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Posted
a month ago
Chat Available
Live Chat Support (Customer Service) Mandarin Speaker
Live Chat Support (Customer Service) Mandarin Speaker Live Chat Support (Customer Service) Mandarin Speaker
Company Confidential
MYR3,500 - MYR4,800 Per Month
Near Train Station
- Maintain accurate and up-to-date records of customer interactions and case resolutions in the system.
- Maintain a professional, polite, and positive tone in all customer interactions to uphold the company’s brand image.
- Collaborate closely with team leaders and colleagues to ensure smooth daily operations and service continuity. ...
Posted
3 days ago
Chat Available
MYR700 - MYR800 Per Month
Fresh Graduates
Near Train Station
- Process customer orders, returns, and exchanges efficiently and accurately, ensuring all transactions are recorded properly.
- Gather customer feedback through various channels (surveys, direct interaction) and report findings to management to identify areas for service improvement.
- Assist in the development and implementation of customer service strategies and initiatives to enhance customer satisfaction and loyalty. ...
Be an early applicant!
Posted
17 hours ago
Chat Available
MYR2,000 - MYR3,000 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
- Personal development opportunities
- Job description
- Take charge in online sales which includes online enquiries from social media. ...
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Posted
11 days ago
Chat Available
Undisclosed
- Follow up and resolve customer queries effectively.
- Identify customer needs, evaluate issues, and provide appropriate solutions.
- Handle customer inquiries and concerns via phone, email, and live chat in a timely and professional manner. ...
Posted
25 days ago
Chat Available
Customer Service- Mandarin Speaker Needed
MYR3,000 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
- Good communication skills and have a fast typing speed.
- Need to follow up with customer from time to time to achieve overall satisfactory.
- Respond to customer inquiries in a timely manner. ...
Posted
4 days ago
Chat Available
MYR3,000 - MYR4,500 Per Month
Near Train Station
- Provide onboarding, service provisioning, and training for suppliers.
- Handle enquiries from buyers and suppliers regarding trading and business processes.
- Respond to inbound and outbound calls professionally, providing appropriate solutions and guidance. ...
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Posted
15 days ago
Chat Available
Customer Service Officer Support Sales (Mandarin Speaker)
MYR2,800 - MYR4,200 Per Month
Near Train Station
- Maintain accurate and up-to-date customer records, documenting interactions, transactions, and resolutions in the company's CRM system.
- Collaborate with internal teams, including sales, production, and logistics, to ensure timely and efficient order fulfillment and customer satisfaction.
- Provide product information and technical support to customers, addressing inquiries related to printing and packaging solutions. ...
Posted
3 days ago
Chat Available
Undisclosed
Near Train Station
- Support sales team with quotations, backlog updates, and discrepancy resolution
- Maintain accurate customer and order records
- Collaborate with internal teams to improve processes and service efficiency ...
Posted
25 days ago
Chat Available
MYR2,500 - MYR3,000 Per Month
Near Train Station
- Prepare sales reports for senior management.
- Keep a meticulous record of shipment information.
- Help manage current customer accounts. ...
Posted
10 days ago
Chat Available
Customer Relations Officer (Mandarin)
MYR3,000 - MYR4,000 Per Month
+Additional Compensation
Fresh Graduates
- Ensure a high level of customer satisfaction through excellent service and timely follow-up.
- Maintain a professional and positive approach, consistently aligning with the company’s customer service standards.
- Manage a high volume of incoming calls, chats, and messages across various platforms. ...
Posted
3 days ago