Well-versed in managing foreign workers, including permit renewals, immigration matters, agency liaison, and compliance with Malaysian labour regulations.
Experience in retail, supermarket, FMCG, or multi-outlet environment is highly preferred.
Good knowledge of Malaysian labour laws (Employment Act, EPF, SOCSO, EIS, LHDN).
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Data & Insights● Track engagement metrics such as participation rates, feedback scores, and campaign effectiveness.● Assist in preparing reports and presentations to provide insights on employee engagement trends.● Support continuous improvement by identifying opportunities to enhance communication and engagement efforts.
Training & Awareness● Support initiatives that promote company values, culture, and employee well-being.● Assist in preparing materials for workshops or awareness campaigns related to engagement and communication.
Conduct full-cycle recruitment for warehouse operators and office staff, including job ad publishing, resume screening and interview coordination.
Liaise with manpower agents and manage shift scheduling for warehouse employees.
Complete full employee onboarding procedures: draft employment contracts, collect staff documentation, and submit EPF, SOCSO and EIS registrations to relevant government authorities.
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Maintain HR data integrity, track key hiring metrics and improve candidate experience.
Conduct initial technical screenings to evaluate candidate proficiency before presenting to engineering leadership.
Full-Cycle Recruitment: Manage the entire hiring process for engineering roles, including job posting, CV screening, interviewing, assessment, offer negotiation, and onboarding.
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Onboarding Process
HR Administration
Record Keeping
Employee Relations
Recruitment Support
Payroll Processing
Communication Skills
Problem Solving
HRIS Systems
Recruitment & Talent Sourcing
Communication & Stakeholder Management
Digital Recruitment & Social Media
Microsoft Office & Google Workspace
Organization & Time Management
Training & Onboarding: Conduct onboarding, operational training, and guidance for new joiners and branch staff on standard operating procedures (SOPs) whenever required.
Audit & On-Site Support: Travel to various branch locations to conduct operational audits, provide hands-on branch support, and ensure service quality standards are met.
Communication & Query Management: Respond promptly and professionally to internal operational queries via email and corporate communication platforms.
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Develop, implement, and manage learning and organizational development strategies, including training programs and records aligned with business objectives.
Formulate, review, and administer HR policies and procedures in line with company goals.
Handle employee relations matter such as conflicts, grievances, and disciplinary actions in a fair and consistent manner.
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