Develop relationships with the editorial teams from relevant third party websites e.g. Digital magazine team.
All other relevant assignments relating to the organization marketing communication and PR related tasks.
Deep understanding of the different target audience and media landscape to identify the best and most effective platform to communicate and engage the communities.
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Product listing creation and optimisation
E-commerce product content writing
Product specification and data entry
SEO keyword research
Product title and description writing
Marketplace listing management
Adobe Photoshop
Canva
Product image editing and retouching
E-commerce banner and promotional graphic design
Attention to detail and accuracy
Product listing creation and optimisation
E-commerce product content writing
Product specification and data entry
SEO keyword research
Product title and description writing
Marketplace listing management
Adobe Photoshop
Canva
Product image editing and retouching
E-commerce banner and promotional graphic design
Attention to detail and accuracy
Data & Needs Analysis: Analyze and deeply understand the actual needs of platform players, providing swift and effective solutions to maximize user satisfaction.
Ad-hoc Tasks: Collaborate to meet departmental business requirements and handle other duties as assigned by the supervisor.
Core Focus: Deliver a user experience-centric service tailored for players primarily originating from various countries across South America.
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Relationship & Account Management-Build long-term relationships with clients, consultants, and industry partners-Support project handover after order award
To develop new business opportunities and drive sales for warehouse automation solutions, including 4-way shuttle systems and ASRS racking, through proactive lead generation, consultative selling and technical solutioning.
Business Development & Sales -Identify and develop new leads for automation projects across logistics, 3PL, FMCG, e-commerce, cold storage and manufacturing sectors-Build and manage a sales pipeline for ASRS and 4-way shuttle systems-Conduct client meetings, site visits, and needs analysis
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Maintain regular contact with customers to promote sales and ensure debt collection.
Provide high-quality service to customers by promptly handling complaints and inquiries.
Ensure that day-to-day business documents are accurately recorded, generated and filed according to defined systems and within the required timeframes.
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Communication & interpersonal skills
Customer service skills
Sales & negotiation skills
Basic administrative skills
Microsoft Office / Google Workspace
Data entry & documentation
Good follow-up and coordination skills
Time management & organisational skills
Problem-solving skills
Teamwork and collaboration
Attention to detail
Willingness to learn
Basic social media & marketing skills
Ability to communicate professionally with clients
Cross-functional Collaboration: Work closely with product, sales, operations, and branch teams across Malaysia to ensure seamless campaign and event execution. You will be expected to travel to different states for on-ground activations, site visits, and roadshow support as needed.
Performance Reporting: Track and report on KPIs including campaign ROI, event attendance, and lead generation. Maintain accurate event records, post-event summaries, and support timely reporting for internal reviews.
Social Media Management
Content Creation
Content Design
Content Marketing
Social Media Strategy
Social Media Marketing
E-Commerce
Xiaohongshu
Instagram
Facebook Ads
TikTok
Campaign Performance Analysis
Digital Marketing
Digital Marketing Strategy
Communication
Coordination
Creativity
Analytical Thinking
Project Management
Time Management
Follow up with customers to understand their needs, provide suitable product recommendations, and enhance overall customer experience.
Manage customer records and support CRM database updates to ensure accurate customer information for follow-up activities.
Support the planning and execution of online and offline member activities, including Member Days, VIP events, customer appreciation events, and customer engagement activities.
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customer engagement
or membership management are preferred.
and after-sales service is preferred.
Able to communicate and write in basic English and Chinese.
Possess strong problem-solving skills with a customer-focused mindset and empathy.