product listing management
CRM tools
digital marketing platforms
automotive sales
export trading
digital B2B marketing
export documentation
Incoterms
logistics procedures
communication
negotiation
SEO
paid advertising
social media outreach
Build and maintain strong, long-lasting relationships with overseas customers, understanding their needs and proactively offering solutions to enhance their experience with HMT Industries Sdn Bhd.
Liaise effectively with internal departments such as production, logistics, and finance to ensure smooth order fulfillment and timely shipment of goods to international destinations.
Monitor shipment progress and provide regular updates to clients, proactively addressing any potential delays or complications and implementing solutions to minimize disruption.
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Keep customers updated proactively and resolve issues before they escalate
Maintain accurate records and meet our service-standard timelines
The RoleYou'll be a key point of contact for our customers coordinating shipments from booking to delivery, handling documentation, and keeping clients updated. We have clear SOPs and full training, so whether you're starting your career or already have a couple of years in the field, we'll set you up to succeed.
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• Monitor logistics performance, identify and resolve transportation issues, and implement corrective actions for disruptions and abnormal logistics events.
• Maintain logistics cost records, support cost control initiatives, and manage logistics data within transportation management and visualization systems.
• Prepare weekly and monthly logistics reports while supporting the evaluation, development, and performance management of local logistics service providers.
Prepare and manage the logistics system to optimize time management.
To manage and implement smooth warehouse operations in the incoming and outgoing system through visual physical inspection, computerization, administration, and retrieval systems.(ERP System).
To implement and maintain complete detailed warehouse finished goods or non-finished goods products identification such as FIFO control, inventory, location by implementing daily stock count.
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