Plan, execute, and optimize paid media campaigns across platforms such as Meta, Google, TikTok (SEM/Display/YouTube), and other relevant channels
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Conduct market research on industry trends, customer needs, and competitor activities to support strategic planning.
Support event coordination, including product launches, seminars, and exhibitions, to enhance brand visibility.
Maintain and update the company’s marketing assets, including pricebooks, product catalogues, and promotional materials, ensuring accuracy and consistency.
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Documentation & Data Accuracy: Maintain precise records of customer profiles, service histories, warranty claims, and technical reports with a commitment to zero-error documentation.
Cross-Department Support: Collaborate with the sales, accounts, and technical departments to ensure seamless coordination from machinery handover to after-sales care.
Customer Inquiry Management: Act as the primary point of contact for customer inquiries, service requests, and operational support via phone, email, and messaging platforms.
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Communication
Microsoft Excel
Microsoft Word
Documentation
ISO 9001:2015
Recordkeeping
Filing Management
Time Management
Attention to Detail
Administration Management
Audit Management
Liaise with authorities: Communicate with SSM, tax authorities, banks, and related agencies; handle inquiries and assist with inspections/audits.
Documentation management: Maintain client files, follow up on processes, and provide progress updates.
Company incorporation: Handle SSM new company registrations, company name changes, capital increases, company strike-offs, and annual return compliance.
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Familiar with SSM registration procedures
Malaysian Companies Act
and tax registration requirements; proficient in Microsoft Office. Knowledge of SQL software is an advantage
Sales
Construction Industry Knowledge
Business Development
Plastic Raw Materials
Technical Sales
Client Relationship Management
Negotiation
Market Analysis
Application Support
IT Support
Troubleshooting
System Administration
Customer Service
Technical Support
Web Development
Application Development
Mobile App Development
Mobile Development
Mobile Applications
Benefits Administration: Assist in the administration of employee benefits programs, including enrollment, claims processing, and resolving benefits-related issues.
Compliance: Ensure HR practices comply with federal, state, and local employment laws and regulations.
HR Projects: Participate in HR projects and initiatives aimed at improving HR processes and enhancing the employee experience.
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