To ensure that processes & equipment within Production operations are operating within the specified Standard Operating Procedures (SOPs) and in safe & good working order.
To ensure the necessary corrective and preventive actions are taken whenever nonconformity arises from deficiencies within the requirements of the products, processes and/or quality. Including proper follow up on all corrective & preventive actions are effective in resolving the root cause.
To manage the production process & implement continual improvement activities to ensure enable the production crew to function in an effective manner.
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Manage and process RFQs and Sales Orders, provide competitive quotations, and follow up effectively to secure orders.
Monitor and resolve customer complaints and delivery issues in collaboration with relevant teams to ensure customer satisfaction and timely order fulfilment
Maintain accurate customer data, track opportunities, and generate reports using CRM and ERP systems
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Human Resources Management
Recruitment and Staffing
Employee Relations
Performance Management
Compensation and Benefits Administration
HR Policies and Procedures
Talent Acquisition
Onboarding
HRIS Systems
Labor Law Compliance
Sales
Customer Relationship Management (CRM)
Lead Generation
Negotiation
Product Knowledge
Communication Skills
Closing Techniques
Market Research
Customer Service
Communication
Relationship Management
Relationship Management
Costing Estimation Engineer: Determining best production method based on engineering drawings. Estimate production timing for various process like 3 and 5 axis CNC milling, CNC lathe, Mill-turn and Wire-EDM. Continuously improvement to optimize production methods and costing.
CAM Programming Engineer: Create CAM programs for complex parts for 3 axis CNC milling and CNC Lathe. You are responsible for the selection of the best tool path, cutting tools and cutting strategies. You will design your own production jigs.
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