96 E Commerce Customer Service Jobs - June 2026 - High Salaries

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Chat Available
MYR3,000 - MYR4,500 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
  • Proactively identify and escalate complex customer issues to the appropriate departments, collaborating to find optimal solutions.
  • Maintain a deep understanding of Famoushub's products and services to effectively assist customers and provide personalized recommendations.
  • Contribute to the development and improvement of customer service processes and documentation, sharing insights and feedback. ...
Customer Service Ecommerce
+1
Posted
12 days ago
MYR2,400 - MYR2,900 Per Month
+Additional Compensation
Fresh Graduates

KL City, WP Kuala Lumpur

Near Train Station
  • Perform administrative duties such as data entry and document filing.
  • Collaborate with marketing and retail teams to enhance customer satisfaction.
  • Attend brand briefings to stay informed on new collections and campaigns. ...
Customer Service Communication Skills
+5
Posted
a month ago
premium banner
MYR4,000 - MYR4,200 Per Month
WFH • Fresh Graduates

KL City, WP Kuala Lumpur

Near Train Station
  • ·Maintain awareness of food industry trends to meet demand as a consultant
  • ·Collaboration requires no travel; client communication can be done via phone or internet, with orders managed in SAP
  • ·Participate in phased training covering foreign trade knowledge, industry trends, and AI updates, while providing continuous AI tool upgrades and tutorial support to empower client development. ...
Sales Customer Service
+11
Posted
2 days ago
Chat Available
MYR2,500 - MYR3,500 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
  • Build strong customer relationships to encourage repeat purchases and customer loyalty.
  • Handle customer feedback, complaints, and after-sales support professionally.
  • Assist customers with order placement, payment, shipping, and tracking inquiries. ...
Posted
11 days ago
Chat Available
MYR2,200 - MYR3,350 Per Month
Fresh Graduates
Near Train Station
  • Analyze sales data and customer behavior to identify trends and opportunities.
  • Coordinate with the marketing team to create engaging product content and promotions.
  • Handle customer inquiries and resolve issues related to online orders. ...
E-commerce Management Digital Marketing
+8
Posted
15 days ago
Chat Available
MYR2,200 - MYR3,350 Per Month
Fresh Graduates
Near Train Station
  • Analyze sales data and customer behavior to identify trends and opportunities.
  • Coordinate with the marketing team to create engaging product content and promotions.
  • Handle customer inquiries and resolve issues related to online orders. ...
E-commerce Management Digital Marketing
+8
Posted
15 days ago
Chat Available
MYR2,200 - MYR3,350 Per Month
Fresh Graduates
Near Train Station
  • Analyze sales data and customer behavior to identify trends and opportunities.
  • Coordinate with the marketing team to create engaging product content and promotions.
  • Handle customer inquiries and resolve issues related to online orders. ...
E-commerce Management Digital Marketing
+8
Posted
15 days ago
MYR2,000 - MYR3,000 Per Month
Near Train Station
  • Manage post-purchase services including warranty claims, product registration, exchanges, and returns
  • Provide basic technical troubleshooting support and coordinate with relevant internal teams when needed
  • Liaise with logistics partners to resolve shipping delays, damages, and delivery issues efficiently ...
chinese Bahasa Malaysia
+6
Posted
17 days ago
MYR2,000 - MYR3,000 Per Month
Near Train Station
  • Manage post-purchase services including warranty claims, product registration, exchanges, and returns
  • Provide basic technical troubleshooting support and coordinate with relevant internal teams when needed
  • Liaise with logistics partners to resolve shipping delays, damages, and delivery issues efficiently ...
chinese Bahasa Malaysia
+6
Posted
17 days ago
Chat Available
MYR2,200 - MYR3,350 Per Month
Fresh Graduates
Near Train Station
  • Analyze sales data and customer behavior to identify trends and opportunities.
  • Coordinate with the marketing team to create engaging product content and promotions.
  • Handle customer inquiries and resolve issues related to online orders. ...
E-commerce Management Digital Marketing
+8
Posted
15 days ago
MYR2,000 - MYR3,000 Per Month
Near Train Station
  • Manage post-purchase services including warranty claims, product registration, exchanges, and returns
  • Provide basic technical troubleshooting support and coordinate with relevant internal teams when needed
  • Liaise with logistics partners to resolve shipping delays, damages, and delivery issues efficiently ...
chinese Bahasa Malaysia
+6
Posted
17 days ago
Chat Available
MYR2,200 - MYR3,350 Per Month
Fresh Graduates
Near Train Station
  • Analyze sales data and customer behavior to identify trends and opportunities.
  • Coordinate with the marketing team to create engaging product content and promotions.
  • Handle customer inquiries and resolve issues related to online orders. ...
E-commerce Management Digital Marketing
+8
Posted
15 days ago
MYR2,000 - MYR3,000 Per Month
Near Train Station
  • Manage post-purchase services including warranty claims, product registration, exchanges, and returns
  • Provide basic technical troubleshooting support and coordinate with relevant internal teams when needed
  • Liaise with logistics partners to resolve shipping delays, damages, and delivery issues efficiently ...
chinese Bahasa Malaysia
+6
Posted
17 days ago
MYR1,500 - MYR2,000 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
  • Respond to customer inquiries and feedback via email, phone, and social media in a timely and professional manner, maintaining a high level of customer service.
  • Conduct market research and competitor analysis to identify trends and opportunities for product and sales growth.
  • Help maintain the visual merchandising of the online store, ensuring product images are high-quality and appealing. ...
Product listing and optimization Communication skills
+1
Posted
a month ago
Chat Available
MYR800 - MYR1,000 Per Month
Fresh Graduates

KL City, WP Kuala Lumpur

Near Train Station
  • Assist in order handling, confirmation, tracking, and follow-up on order status with internal teams
  • Support customer inquiries via chat/email/comments in a professional and timely manner
  • Coordinate with operations, drivers, and partners to ensure smooth service delivery ...
Corporate Travel Management E-Commerce Management
+3
Posted
25 days ago
MYR2,000 - MYR3,000 Per Month
Near Train Station
  • Manage post-purchase services including warranty claims, product registration, exchanges, and returns
  • Provide basic technical troubleshooting support and coordinate with relevant internal teams when needed
  • Liaise with logistics partners to resolve shipping delays, damages, and delivery issues efficiently ...
chinese Bahasa Malaysia
+6
Posted
17 days ago
Chat Available
MYR3,000 - MYR4,000 Per Month
Fresh Graduates
  • Complete other tasks assigned by superiors
  • Market and company sales data analysis
  • According to the production plan to determine the procurement of material requirements ...
Fluency in Mandarin E-Commerce Platforms
+2
Posted
25 days ago
Chat Available
MYR2,800 - MYR4,500 Per Month
Fresh Graduates
Near Train Station
  • Develop eye-catching graphics and promotional visuals for social media, campaigns, and e-commerce platforms using Canva
  • Lead the production of platform-optimized short-form videos, from the initial script to final edit
  • Analyse and report on key metrics such as engagement, traffic, conversion rates, and ROI ...
E-commerce Management Customer Relationship Management (CRM)
+1
Posted
a month ago
Chat Available
MYR2,800 - MYR4,500 Per Month
Fresh Graduates
Near Train Station
  • Develop eye-catching graphics and promotional visuals for social media, campaigns, and e-commerce platforms using Canva
  • Lead the production of platform-optimized short-form videos, from the initial script to final edit
  • Analyse and report on key metrics such as engagement, traffic, conversion rates, and ROI ...
E-commerce Management Customer Relationship Management (CRM)
+1
Posted
a month ago
Chat Available
MYR2,800 - MYR4,500 Per Month
Fresh Graduates
Near Train Station
  • Develop eye-catching graphics and promotional visuals for social media, campaigns, and e-commerce platforms using Canva
  • Lead the production of platform-optimized short-form videos, from the initial script to final edit
  • Analyse and report on key metrics such as engagement, traffic, conversion rates, and ROI ...
E-commerce Management Customer Relationship Management (CRM)
+1
Posted
a month ago
Chat Available
MYR2,800 - MYR4,500 Per Month
Fresh Graduates
Near Train Station
  • Develop eye-catching graphics and promotional visuals for social media, campaigns, and e-commerce platforms using Canva
  • Lead the production of platform-optimized short-form videos, from the initial script to final edit
  • Analyse and report on key metrics such as engagement, traffic, conversion rates, and ROI ...
E-commerce Management Customer Relationship Management (CRM)
+1
Posted
a month ago
Chat Available
MYR2,800 - MYR4,500 Per Month
Fresh Graduates
Near Train Station
  • Develop eye-catching graphics and promotional visuals for social media, campaigns, and e-commerce platforms using Canva
  • Lead the production of platform-optimized short-form videos, from the initial script to final edit
  • Analyse and report on key metrics such as engagement, traffic, conversion rates, and ROI ...
E-commerce Management Customer Relationship Management (CRM)
+1
Posted
a month ago
Undisclosed

Petaling

  • Follow up with customers regarding order updates, feedback, and post-purchase experiences
  • Monitor and manage customer messages, comments, and reviews across Shopee, TikTok Shop, Lazada, and company website platforms
  • Ensure excellent customer experience and maintain strong seller ratings and platform performance scores ...
Posted
17 days ago
Undisclosed
  • Perform data entry tasks with a high degree of accuracy and efficiency.
  • Consistently meet individual and departmental performance targets.
  • Undertake any additional tasks or responsibilities as assigned by company leadership ...
Posted
4 days ago
MYR2,500 - MYR3,500 Per Month
  • Perform data entry tasks with a high degree of accuracy and efficiency.
  • Consistently meet individual and departmental performance targets.
  • Undertake any additional tasks or responsibilities as assigned by company leadership ...
Posted
2 days ago
MYR2,500 - MYR3,500 Per Month
  • Perform data entry tasks with a high degree of accuracy and efficiency.
  • Consistently meet individual and departmental performance targets.
  • Undertake any additional tasks or responsibilities as assigned by company leadership ...
Posted
2 days ago
Undisclosed
  • Coordinate with warehouse/logistic team regarding shipping issues; resolve or escalate 100% of shipping-related issues within 24 hours
  • Ensure smooth customer experience throughout purchase journey; maintain Tiktok Shop rating at 4.8 and above
  • Monitor and respond to Tiktok customer reviews; reply to negative reviews within 24 hours and maintain positive review rate ...
Posted
22 days ago
Undisclosed
  • Coordinate with warehouse/logistic team regarding shipping issues; resolve or escalate 100% of shipping-related issues within 24 hours
  • Ensure smooth customer experience throughout purchase journey; maintain Tiktok Shop rating at 4.8 and above
  • Monitor and respond to Tiktok customer reviews; reply to negative reviews within 24 hours and maintain positive review rate ...
Posted
22 days ago
SGD3,000 - SGD3,000 Per Month

Singapore

  • Josh & Cherie Books (@joshandcheriebooks), Singapore’s largest children monthly book subscription
  • Pretty Major Home (@prettymajorhome), a home & lifestyle brand
  • Respond to customer service enquiries issues in a timely & friendly manner. Manage pre and post purchase enquiries via email, WhatsApp texts, phone calls, online and marketplace queries for all brands within our portfolio ...
Posted
25 days ago
MYR2,300 - MYR2,300 Per Month
  • Monitor and respond to customer reviews and feedback on online platforms.
  • Coordinate with operations and warehouse teams to ensure timely order fulfilment and delivery.
  • Manage and monitor return, refund, and dispute cases across e-commerce platforms. ...
Posted
18 days ago