96 E Commerce Customer Service Jobs - June 2026 - High Salaries
Showing 96 jobs results for
"e commerce customer service"
E-commerce Customer Service
MYR2,000 - MYR3,000 Per Month
- Collaborate with other departments, such as shipping and billing, to ensure timely and accurate order fulfilment.
- Maintain accurate records of customer interactions and transactions.
- Identify and escalate complex issues to senior representatives or supervisors. ...
Posted
8 hours ago
MYR1,700 - MYR4,000 Per Month
Fresh Graduates
- Close deals with online customers and ensure sales targets are met (typically for popular products with predetermined pricing on online platforms).
- Maintain good interaction with customers who have made purchases and follow up on their orders.
- Learn how to sell effectively on online platforms. ...
Posted
3 days ago
Customer Service Executive (E-commerce)
MYR2,000 - MYR2,500 Per Month
Fresh Graduates
Near Train Station
- Manage and respond to customer reviews in a professional manner
- Coordinate with internal teams regarding order and logistics issues
- Ensure timely responses and maintain high customer satisfaction ...
Posted
a day ago
E-Commerce Operation Executive & Customer Service
MYR2,800 - MYR4,000 Per Month
Fresh Graduates
Near Train Station
- Inventory Management: Monitor and manage inventory levels to prevent stockouts or overstock situations. Conduct sales forecasting and prepare restock lists to ensure optimal inventory level.
- Data Analysis: Analyse e-commerce data, including sales trends, customer behavior, and website traffic, to make informed decisions and identify areas for improvement.
- Reporting: Generate and analyse reports related to e-commerce performance, presenting findings and recommendations to management. ...
Posted
2 days ago
E-commerce Sales & Customer Service (Mandarin Speaker)
MYR3,000 - MYR5,000 Per Month
Petaling, WP Kuala Lumpur
Near Train Station
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints. ...
Posted
a day ago
Chat Available
Ecommerce Customer Service
MYR3,000 - MYR4,500 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
- Proactively identify and escalate complex customer issues to the appropriate departments, collaborating to find optimal solutions.
- Maintain a deep understanding of Famoushub's products and services to effectively assist customers and provide personalized recommendations.
- Contribute to the development and improvement of customer service processes and documentation, sharing insights and feedback. ...
Posted
2 hours ago
Chat Available
Sales & Ecommerce Support Staff
MYR3,000 - MYR3,500 Per Month
+Additional Compensation
KL City, WP Kuala Lumpur
Near Train Station
- Escalate complaints or urgent issues to supervisors.
- Follow up on delayed shipments, failed deliveries, or order discrepancies.
- Handle customer return and refund requests on marketplaces and online platforms. ...
Posted
9 hours ago
E-Commerce Executive (Customer Service)
MYR1,700 - MYR2,000 monthly
Fresh Graduates
- Advantages for those have knowledge on return refund process
- Able to do technical support to resolve product's problem
- Able to do multitasking task or adhoc task
Posted
2 days ago
Chat Available
MYR2,800 - MYR3,800 Per Hour
Near Train Station
- Provide product information and recommendations to customers, leveraging product knowledge to assist them in making informed purchasing decisions.
- Maintain a high level of product knowledge and company policies to accurately answer customer questions and provide appropriate solutions.
- Collaborate with the sales and marketing teams to gather customer feedback and identify areas for service improvement. ...
Posted
17 days ago
Sales Support Cum Administrative Executive
MYR2,300 - MYR3,000 Per Month
- Handle customer feedback, resolve issues promptly, and provide excellent after-sales support.
- Maintain accurate customer records, transaction details, and administrative documentation.
- Support daily administrative and operational tasks to ensure smooth business operations. ...
Be an early applicant!
Posted
10 hours ago
Work From Home | KYC Analyst (Mandarin & English) | June 2026 Intake
MYR2,500 - MYR3,450 Per Month
WFH
KL City, WP Kuala Lumpur
Near Train Station
- Review flagged accounts from automated systems or manual referrals and take appropriate action (e.g., restricting access, requesting additional
- Monitor transactions and user behaviors' to identify patterns of fraud, money laundering, or other financial crimes.
- Maintain strong documentation of decisions and actions in accordance with internal policies and regulatory expectations. ...
Posted
11 hours ago
MYR4,000 - MYR4,500 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Generate invoices using the Odoo system and prepare sales/inventory reports.
- Assist the marketing team with sample distribution, live shows, and promotional logistics.
- Monitor customer Q&A, reviews, and competitor pricing. ...
Posted
2 days ago
Chat Available
E-commerce Customer Sales Executive
MYR2,500 - MYR3,500 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
- Build strong customer relationships to encourage repeat purchases and customer loyalty.
- Handle customer feedback, complaints, and after-sales support professionally.
- Assist customers with order placement, payment, shipping, and tracking inquiries. ...
Posted
8 hours ago
Chat Available
Up to MYR1,100 Per Month
Fresh Graduates
- Monitor and analyze competitor activities and market trends to provide insights and recommendations for optimizing account performance.
- Collaborate with internal teams (e.g., commercial, marketing, designers) to ensure smooth execution of e-commerce initiatives and promotions for key accounts.
- Assist in preparing regular performance reports and presentations for key accounts, highlighting key metrics and insights. ...
Be an early applicant!
Posted
3 days ago
Chat Available
E-Commerce / Purchaser (Mandarin Speaker)
MYR3,000 - MYR4,000 Per Month
Fresh Graduates
- Complete other tasks assigned by superiors
- Market and company sales data analysis
- According to the production plan to determine the procurement of material requirements ...
Posted
8 hours ago
Chat Available
E-commerce Operations Executive
MYR2,800 - MYR3,500 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
Posted
9 hours ago
Chat Available
MYR2,200 - MYR3,350 Per Month
Fresh Graduates
Near Train Station
- Analyze sales data and customer behavior to identify trends and opportunities.
- Coordinate with the marketing team to create engaging product content and promotions.
- Handle customer inquiries and resolve issues related to online orders. ...
Posted
2 days ago
MYR1,500 - MYR2,000 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
- Respond to customer inquiries and feedback via email, phone, and social media in a timely and professional manner, maintaining a high level of customer service.
- Conduct market research and competitor analysis to identify trends and opportunities for product and sales growth.
- Help maintain the visual merchandising of the online store, ensuring product images are high-quality and appealing. ...
Posted
a month ago
Chat Available
MYR800 - MYR1,000 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Assist in order handling, confirmation, tracking, and follow-up on order status with internal teams
- Support customer inquiries via chat/email/comments in a professional and timely manner
- Coordinate with operations, drivers, and partners to ensure smooth service delivery ...
Posted
22 days ago
Chat Available
Customer Service Executive
MYR3,000 - MYR4,000 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Coordinate with warehouse, riders, and operations teams
- Prepare daily/weekly customer service reports
- Ensure good customer satisfaction and service quality ...
Posted
3 days ago
Customer Relations Executive
MYR2,000 - MYR3,000 Per Month
Near Train Station
- Manage post-purchase services including warranty claims, product registration, exchanges, and returns
- Provide basic technical troubleshooting support and coordinate with relevant internal teams when needed
- Liaise with logistics partners to resolve shipping delays, damages, and delivery issues efficiently ...
Posted
a day ago
MYR999 - MYR1,000 Per Month
- Marketing/Social Media Management (managing creators, uploading UGC videos, TikTok/FB/IG/Lemon8, etc)
- Operations & E-commerce (Shopee/Tiktok Shop/Shopify, fulfilment coordination, ads management, campaigns coordination)
- Customer Service & CRM (responding to inquiries, loyalty program/upsell strategies)
Posted
a month ago
Chat Available
Customer Service Executive-Butterworth
MYR1,700 - MYR4,000 Per Month
- Coordinate with operations team for smooth delivery.
- Conduct live session as well ya and also handle walk in customer
- Handle customer inquiries via WhatsApp, DM, FB & IG. ...
Posted
a day ago
Business Operations & Sales Admin Executive
MYR1,800 - MYR2,500 Per Month
Near Train Station
- Support corporate sales outreach, cold emailing, quotations, invoicing, and customer follow-ups
- Coordinate customer orders, delivery arrangements, and administrative documentation
- Assist with data entry, reporting, and operational coordination ...
Posted
2 days ago
Internship For Live Host / 网络直播主播 (6 Hours / Basic + Comm)
MYR1,000 - MYR1,500 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
- Process customer orders and inquiries accurately and efficiently during and after live streams.
- Build and maintain strong relationships with customers through excellent communication and after-sales support.
- Stay updated on product knowledge and industry trends to provide informed recommendations and enhance the customer experience. ...
Be an early applicant!
Posted
2 days ago
Chat Available
E-commerce Marketing Executive
MYR2,800 - MYR4,500 Per Month
Fresh Graduates
Near Train Station
- Develop eye-catching graphics and promotional visuals for social media, campaigns, and e-commerce platforms using Canva
- Lead the production of platform-optimized short-form videos, from the initial script to final edit
- Analyse and report on key metrics such as engagement, traffic, conversion rates, and ROI ...
Posted
3 days ago
MYR2,500 - MYR3,500 Per Month
+Additional Compensation
- Handle customer complaints and provide solutions
- Support and guide junior customer service team
- Maintain fast response time and high customer satisfaction ...
Posted
a month ago
MYR2,200 - MYR2,800 Per Month
+Additional Compensation
- Handle confidential documents and company records with high accuracy
- Monitor office supplies, vendor coordination, and cost control
- Coordinate order processing, fulfillment, and delivery status ...
Posted
a month ago
Freelance English Sales Consultant (Work From Home)
MYR4,000 - MYR5,500 monthly
WFH • Fresh Graduates
- Stay informed about the dynamics of the catering market, accumulate industry development resources, and become a catering consultant that meets market demands
- Collaboration in this project does not require business trips; efficient communication with clients can be conducted through convenient channels/tools such as phone or internet and orders can be completed in our company’s system (SAP)
- As the industry develops, we will progressively deepen AI technology applications to support talent development and project team growth. By integrating AI, we will improve the professional level of team members and provide diversified services to customers in a more comprehensive and efficient way. At the same time, we hope to build AI into a powerful assistant to reduce the burden of project personnel on basic services, reduce dependence on experience, improve the accuracy and timeliness of services, and create more room for growth and opportunities for us. ...
Posted
2 days ago
E-Commerce Coordinator (Mandarin Speaker)
MYR2,000 - MYR4,000 monthly
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Plan and execute promotions, discounts, and marketplace campaigns.
- Request, arrange, and ensure stock availability for packing.
- Handle invoicing and stock-out processes.
Posted
13 days ago