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100+ E Commerce Customer Service Jobs - August 2026 - High Salaries
Showing 107 jobs results for
"e commerce customer service"
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VENTION CYBERNETICS SINGAPORE PRIVATE LIMITED
SGD1,600 - SGD1,600 Per Month
Singapore
- Yearly Increment
- Performance bonus
- Good career prospect ...
Posted
4 days ago
REMAX CYBERNETICS SINGAPORE PRIVATE LIMITED
SGD1,600 - SGD1,600 Per Month
Singapore
- No experience but willing to learn are also welcome to apply! Do state in your application!
- Key Responsibilities:
- Marketplace Management:• Implement sales strategies to optimize product listings and drive revenue on Shopee, TikTok and Lazada• Monitor performance metrics and run promotions to enhance visibility and sales.• Identify growth opportunities through platform partnerships and strategic initiatives. ...
Posted
8 days ago
VENTION CYBERNETICS SINGAPORE PRIVATE LIMITED
SGD1,600 - SGD1,600 Per Month
Singapore
- No experience but willing to learn are also welcome to apply! Do state in your application!
- Key Responsibilities:Marketplace Management:• Implement sales strategies to optimize product listings and drive revenue on Shopee, TikTok and Lazada• Monitor performance metrics and run promotions to enhance visibility and sales.• Identify growth opportunities through platform partnerships and strategic initiatives.Customer Experience & Fulfillment:
- • Provide quality customer service through the platform.• Ensure efficient order fulfillment and customer satisfaction through smooth processing, delivery, and returns.• Support the development and execution of customer retention programs.Support Digital Marketing Campaigns:• Assist in the execution of digital marketing campaigns, including email marketing, social media promotions, SEO/SEM, and paid advertising (Google Ads, Facebook Ads, etc.).• Monitor and track the performance of campaigns, working with the marketing team to optimize them for higher conversion rates and ROI.Marketing:• Assist in managing the e-commerce website, ensuring optimal user experience and conversion rates.• Support the execution of digital marketing campaigns and track performance to optimize results.Social Media & Content:• Coordinate social media content and campaigns to boost brand visibility and traffic.• Analyze and report on social media engagement and content effectiveness.Data Analysis & Reporting:• Analyze sales data and performance metrics to provide insights and support strategy improvements.• Prepare regular reports on sales data, customer trends, campaign outcomes, website traffic, and conversion metrics to track e-commerce performance.Livestreaming & Content Engagement:• Assist in planning livestreaming sessions to promote products and engage customers.• Track livestream performance and work with the team to optimize future sessions.Competitor & Market Research:• Monitor competitor activities and market trends to identify opportunities for optimization and new strategies.• Assist with market research to stay ahead of the competition and adapt e-commerce strategies accordingly.Cross-Functional Collaboration:• Work closely with internal teams (marketing, inventory, customer service) to execute e-commerce and marketing initiatives.• Contribute to the continuous improvement of e-commerce operations and infrastructure.Qualifications:• Education: Diploma in Marketing, E-Commerce, Business, or related field.• Experience: 2-3 years in e-commerce, digital marketing, or online retail.• Skills & Competencies:• Proficiency in managing e-commerce platforms (Shopee, TikTok, Lazada).• Experience in data analysis, online advertising, SEO, digital marketing, and social media management.• Strong communication, organization, and problem-solving skills.• Familiarity with digital marketing tools, such as Google Analytics, Google Ads, Facebook Ads, email marketing platforms, and SEO tools.• Strong attention to detail with the ability to multitask and prioritize.• Ability to collaborate with various teams and manage cross-functional tasks.• Strong written and verbal communication skills.• Ability to adapt to fast-paced environments and handle tight deadlines. ...
Posted
8 days ago
TSING DIGITAL TECHNOLOGY SDN.BHD.
MYR3,800 - MYR5,500 Per Month
KL City
- Respond promptly and accurately to customer and merchant inquiries while maintaining established service level agreements (SLAs).
- Investigate customer concerns, identify root causes, and provide timely, practical, and customer-focused solutions.
- Escalate complex issues to the appropriate internal teams and ensure proper follow-up until resolution. ...
Posted
13 days ago
Undisclosed
WFH
Malaysia
- Process exchanges, returns, and warranty requests.
- Handle customer complaints professionally and escalate complex issues when necessary.
- Follow up with customers after delivery to ensure satisfaction. ...
Posted
10 days ago
VENTION CYBERNETICS SINGAPORE PRIVATE LIMITED
SGD1,600 - SGD1,600 Per Month
Singapore
- Yearly Increment
- Performance bonus
- Good career prospect ...
Posted
13 days ago
REMAX CYBERNETICS SINGAPORE PRIVATE LIMITED
SGD1,600 - SGD1,600 Per Month
Singapore
- Key Responsibilities:
- Marketplace Management:• Implement sales strategies to optimize product listings and drive revenue on Shopee, TikTok and Lazada• Monitor performance metrics and run promotions to enhance visibility and sales.• Identify growth opportunities through platform partnerships and strategic initiatives.
- Customer Experience & Fulfillment: ...
Posted
13 days ago
VENTION CYBERNETICS SINGAPORE PRIVATE LIMITED
SGD1,600 - SGD1,600 Per Month
Singapore
- Yearly Increment
- Performance bonus
- Good career prospect ...
Posted
14 days ago
SGD2,400 - SGD2,400 Per Month
Singapore
- Process return and exchange requests and follow up with customers to ensure professional service
- Update customers regularly on order statuses and resolve issues in a timely manner to maintain trust
- Maintain high service quality and support platform ratings on Shopee, Lazada, and the company website ...
Posted
6 days ago
SGD2,400 - SGD2,400 Per Month
Singapore
- Process return and exchange requests and follow up with customers to ensure professional service
- Update customers regularly on order statuses and resolve issues in a timely manner to maintain trust
- Maintain high service quality and support platform ratings on Shopee, Lazada, and the company website ...
Posted
8 days ago
SGD2,400 - SGD2,400 Per Month
Singapore
- Manage return and exchange requests by processing them and following up with customers to ensure professional service
- Update customers regularly on order statuses and resolve issues in a timely manner to maintain trust
- Maintain high service quality and support platform ratings on Shopee, Lazada, and the company website ...
Posted
12 days ago
Undisclosed
KL City
- Provide suggestions for CS process and service improvement based on day-to-day handling experience.
- Maintain and update the CS CMS backend accurately.
- Provide front-line support on Store Pick Up services - related order issues, escalating where needed. ...
Posted
15 days ago
MYR3,200 - MYR3,700 Per Month
KL City
- Provide suggestions for CS process and service improvement based on day-to-day handling experience.
- Maintain and update the CS CMS backend accurately.
- Provide front-line support on Store Pick Up services - related order issues, escalating where needed. ...
Posted
15 days ago
SGD1,600 - SGD1,600 Per Month
Singapore
- - Complete orders within the timeline to fulfill customer's order
- - General warehouse duties
- - Ad-hoc duties as assigned ...
Posted
20 days ago
Undisclosed
KL City
- Communicate and coordinate with the team as necessary
- Maintain a positive and professional attitude toward customers at all times
- Required Skill(s): Customer Service, Customer Relation, and Good communication skill ...
Posted
25 days ago
MYR3,300 - MYR4,500 Per Month
KL City
- Work closely with the team to rectify and improve customer service guidelines and the fulfillment process.
- Keep records of shoppers interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken
- Follow up to ensure that appropriate actions were taken on shoppers inquiries ...
Posted
21 days ago
MYR3,300 - MYR4,500 Per Month
KL City
- Work closely with the team to rectify and improve customer service guidelines and the fulfillment process.
- Keep records of shoppers interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken
- Follow up to ensure that appropriate actions were taken on shoppers inquiries ...
Posted
21 days ago
Undisclosed
KL City
- Provide suggestions for CS process and service improvement based on day-to-day handling experience.
- Maintain and update the CS CMS backend accurately.
- Provide front-line support on Store Pick Up services - related order issues, escalating where needed. ...
Posted
18 days ago
Undisclosed
KL City
- Provide suggestions for CS process and service improvement based on day-to-day handling experience.
- Maintain and update the CS CMS backend accurately.
- Provide front-line support on Store Pick Up services - related order issues, escalating where needed. ...
Posted
18 days ago
SGD3,000 - SGD3,000 Per Month
Singapore
- Oversee the end-to-end online order process, including order processing, payment verification, stock allocation, order tracking, and coordinating with the warehouse and logistics partners to ensure timely fulfillment.
- Monitor inventory availability and work closely with the warehouse team to resolve stock discrepancies and fulfillment issues.
- Collaborate with the E-commerce, Warehouse, and Marketing teams to ensure accurate product information, smooth order fulfilment, and effective customer communication. ...
Posted
14 days ago
Undisclosed
KL City
- Provide suggestions for CS process and service improvement based on day-to-day handling experience.
- Maintain and update the CS CMS backend accurately.
- Provide front-line support on Store Pick Up services - related order issues, escalating where needed. ...
Posted
18 days ago
Undisclosed
Singapore
- Oversee the end-to-end online order process, including order processing, payment verification, stock allocation, order tracking, and coordinating with the warehouse and logistics partners to ensure timely fulfillment.
- Monitor inventory availability and work closely with the warehouse team to resolve stock discrepancies and fulfillment issues.
- Collaborate with the E-commerce, Warehouse, and Marketing teams to ensure accurate product information, smooth order fulfilment, and effective customer communication. ...
Posted
15 days ago
SGD2,000 - SGD2,000 Per Month
Singapore
- Manage return and exchange requests by processing them and following up with customers to ensure professional service
- Update customers regularly on order statuses and resolve issues in a timely manner to maintain trust
- Maintain high service quality and support platform ratings on Shopee, Lazada, and the company website ...
Posted
20 days ago
KELLY ORIENTAL SKINCARE PTE. LTD.
SGD2,000 - SGD2,000 Per Month
Singapore
- Handle order processing, including verifying orders, packing, and arranging delivery to ensure timely fulfilment.
- Assist with stock checks and report low stock or issues; coordinate with the warehouse when needed.
- Assist with minor video shooting tasks as required by the marketing team. ...
Posted
24 days ago
JOO LEONG AUTO ACCESSORIES & AUDIO SDN BHD
MYR800 - MYR1,200 Per Month
- Looking for a meaningful internship where you actually learn real skills? Join our e-commerce team and get hands-on experience solving real business problems — from managing customer disputes to optimising our Shopee store. Every day is different, and your work will make a direct impact on our business.
- What You Will Do
- Handle customer refund and return cases ...
Posted
21 days ago
SGD3,500 - SGD3,500 Per Month
Singapore
- Collaborate with the operations team to track and monitor order statuses and deliveries.
- Investigate and resolve customer issues and complaints in a timely and effective manner.
- Work closely with other departments to ensure comprehensive issue resolution. ...
Posted
21 days ago
Undisclosed
Singapore
- Collaborate with the operations team to track and monitor order statuses and deliveries.
- Investigate and resolve customer issues and complaints in a timely and effective manner.
- Work closely with other departments to ensure comprehensive issue resolution. ...
Posted
21 days ago
SGD3,000 - SGD3,000 Per Month
Singapore
- Assist customers with order placements, amendments, cancellations, returns, refunds, and exchanges.
- Coordinate closely with the Operations and Warehouse teams to ensure timely order fulfilment and delivery.
- Monitor order status and proactively update customers on any delays or issues. ...
Posted
8 days ago
SGD3,500 - SGD3,500 Per Month
Singapore
- Collaborate with the operations team to track and monitor order statuses and deliveries.
- Investigate and resolve customer issues and complaints in a timely and effective manner.
- Work closely with other departments to ensure comprehensive issue resolution. ...
Posted
21 days ago
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