89 E Commerce Customer Service Jobs - June 2026 - High Salaries
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"e commerce customer service"
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PERSOL SINGAPORE PTE. LTD.
SGD3,300 - SGD4,000 Per Month
Singapore
- Contract Duration: 12 Months Location: Raffles Place Working Hours: Monday – Friday, 10:00 AM – 7:00 PM
- Job Descriptions:
- Manage and resolve logistics-related complaint tickets within the internal ticketing system ...
Posted
7 days ago
TSING DIGITAL TECHNOLOGY
MYR3,800 - MYR5,500 Per Month
KL City
- Troubleshoot basic issues and guide customers step-by-step to resolve their concerns
- Escalate unresolved or complex cases to the appropriate internal departments while ensuring proper follow-up
- Maintain accurate and detailed records of all customer interactions, complaints, and resolutions in the system ...
Posted
8 days ago
Tsing Digital Technology
MYR3,800 - MYR5,500 Per Month
KL City
- Troubleshoot basic issues and guide customers step-by-step to resolve their concerns
- Escalate unresolved or complex cases to the appropriate internal departments while ensuring proper follow-up
- Maintain accurate and detailed records of all customer interactions, complaints, and resolutions in the system ...
Posted
8 days ago
SGD2,000 - SGD2,000 Per Month
Singapore
- Manage return and exchange requests by processing them and following up with customers to ensure professional service
- Update customers regularly on order statuses and resolve issues in a timely manner to maintain trust
- Maintain high service quality and support platform ratings on Shopee, Lazada, and the company website ...
Posted
2 days ago
SGD2,000 - SGD2,000 Per Month
Singapore
- Manage return and exchange requests by processing them and following up with customers to ensure professional service
- Update customers regularly on order statuses and resolve issues in a timely manner to maintain trust
- Maintain high service quality and support platform ratings on Shopee, Lazada, and the company website ...
Posted
4 days ago
SGD2,000 - SGD2,000 Per Month
Singapore
- Manage return and exchange requests by processing them and following up with customers to ensure professional service
- Update customers regularly on order statuses and resolve issues in a timely manner to maintain trust
- Maintain high service quality and support platform ratings on Shopee, Lazada, and the company website ...
Posted
19 days ago
TSING DIGITAL TECHNOLOGY SDN.BHD.
MYR3,500 - MYR5,500 Per Month
KL City
- Maintain strong service quality even in fast-paced environments while handling CRM systems and documentation at the same time.
- Able to work in a rotating shift (2 days off)
- Minimum Diploma is required ...
Posted
25 days ago
MYR2,700 - MYR2,800 Per Month
- Act as a subject matter expert on Lazada's logistics operations, staying updated on policies, procedures, and system updates to provide accurate information.
- Contribute to the development and implementation of customer service strategies to enhance overall customer satisfaction and loyalty.
- Serve as a key point of contact for customers, addressing inquiries, concerns, and issues related to logistics and delivery services. ...
Posted
25 days ago
SGD2,000 - SGD2,000 Per Month
Singapore
- Manage return and exchange requests by processing them and following up with customers to ensure professional service
- Update customers regularly on order statuses and resolve issues in a timely manner to maintain trust
- Maintain high service quality and support platform ratings on Shopee, Lazada, and the company website ...
Posted
21 days ago
Pengtai ECommerce SEA
Undisclosed
KL City
- We are looking for a proactive and detail-oriented Customer Service Executive to support the daily operations of our e-commerce marketplace accounts. This role plays an important part in ensuring excellent customer experience, maintaining strong marketplace account health, and supporting overall platform performance across Shopee, Lazada, and TikTok Shop.
- Key Responsibilities
- Customer Service Operations ...
Posted
a month ago
Undisclosed
George Town
- Coordinate with logistics partners to ensure timely delivery of orders to customers.
- Monitor inventory levels and update product listings as needed.
- Respond to customer inquiries and resolve issues related to orders, shipping, and product inquiries in a professional and timely manner. ...
Posted
19 days ago
E-Commerce Executive (Customer Service - Operations) E-Commerce Executive (Customer Service - Operations)
YENISEI EXPRESS PTE. LTD.
SGD2,500 - SGD2,500 Per Month
Singapore
- Perform daily pick and pack of customer orders accurately and according to packing requirements before handover for delivery.
- Coordinate and process daily online orders to ensure timely fulfilment and dispatch.
- Monitor stock levels, check inventory reports, and update stock information accurately based on the inventory list provided. ...
Posted
25 days ago
Undisclosed
Petaling
- Coordinate with warehouse and logistics teams to ensure accurate order fulfillment
- Update customer records and maintain accurate documentation
- Escalate complex issues when necessary ...
Posted
10 days ago
Customer Service Senior (E-commerce - Shopee Focus) Customer Service Senior (E-commerce - Shopee Focus)
Boon Meng Electrical Sdn Bhd
Customer Service Senior (E-commerce - Shopee Focus) Customer Service Senior (E-commerce - Shopee Focus)
BOON MENG ELECTRICAL SDN BHD
SGD2,200 - SGD2,200 Per Month
Singapore
- ApplySend résumé and brief note of interest to [email protected].
Posted
16 days ago
POWERTECHNIC HANDLING EQUIPMENT (M) SDN BHD
MYR2,000 - MYR3,000 Per Month
- Lead Tracking & Reporting: Proactively follow up on lead status with the sales team to ensure timely contact and movement through the sales pipeline. Compile and generate a monthly Lead Status Report, Summarizing key metrics such as enquiry volume, lead allocation, conversion status, and feedback from sales.
- Candidate must possess at least Diploma or higher in Marketing, Art, Design, Creative Multimedia or equivalent.
- Required Skill(s) : Computer Literate, Microsoft Office, Designing Software ...
Posted
24 days ago
Undisclosed
KL City
- Keeping things organized with some light data entry on different platforms
- Have 1–3 years of work experience in a similar role (or if you’re a fast learner who’s ready to grow, we’re open to that too )
- Can speak and write fluently in Mandarin and English ...
Posted
22 days ago
Admin - ECommerce Support (Part Time - Aljunied Area) Admin - ECommerce Support (Part Time - Aljunied Area)
ELM TREE DISTRIBUTORS PTE. LTD.
SGD800 - SGD800 Per Month
Singapore
- Our Website:-
- Website: https://www.elmtreebooks.com
- Part Time (AM) ...
Posted
a month ago
Undisclosed
台灣
- Support product listings, updates, and digital catalog management.
- Prepare reports on e-commerce support performance and recommend improvements.
- Assist in organizing promotional campaigns and online customer engagement initiatives. ...
Posted
23 days ago
MYR2,500 - MYR3,000 Per Month
KL City
- Follow up on customer orders, deliveries, and after-sales matters to ensure customer satisfaction.
- Coordinate with sales, procurement, warehouse, and logistics teams to ensure smooth order fulfillment.
- Monitor order status and provide timely updates to customers. ...
Posted
12 days ago
HUA XIA HOLIDAY (M) SDN. BHD.
MYR800 - MYR1,000 Per Month
KL City
- Assist in order handling, confirmation, tracking, and follow-up on order status with internal teams
- Support customer inquiries via chat/email/comments in a professional and timely manner
- Coordinate with operations, drivers, and partners to ensure smooth service delivery ...
Posted
a day ago
MYR2,800 - MYR3,000 Per Month
Damansara Jaya
- Follow up on customer requests and ensure timely resolution.
- Maintain a positive and helpful customer experience.
- Stay updated on WhatsApp community events. ...
Posted
6 days ago
Undisclosed
- Monitor member sign-ups, repeat purchase rate, and customer engagement.
- Work with stores to improve member recruitment and customer data collection.
- Plan customer engagement campaigns through WhatsApp, email, SMS, social media, and in-store communication channels. ...
Posted
a month ago
MYR3,500 - MYR4,000 Per Month
Bangsar South
- Inspect, assess, and document returned parcels, report discrepancies, and maintain accurate return tracking for reconciliation.
- Execute product repackaging in line with campaign requirements and operational timelines.
- Manage daily stock requests for campaigns, track operational subscriptions and payment deadlines, and coordinate with Finance for timely processing. ...
Posted
a month ago
HUA XIA HOLIDAY (M) SDN. BHD.
MYR800 - MYR1,000 Per Month
KL City
- Assist in order handling, confirmation, tracking, and follow-up on order status with internal teams
- Support customer inquiries via chat/email/comments in a professional and timely manner
- Coordinate with operations, drivers, and partners to ensure smooth service delivery ...
Posted
a month ago
MYR3,500 - MYR4,500 Per Month
- Work closely with Product, Narrative, Graphic, Campaign, Retail, and Customer Experience teams
- Ensure consistent product communication across:
- Shopee ...
Posted
a month ago
Undisclosed
- The Customer Happiness Manager is responsible for building and sustaining a Gold Standard customer experience for MYSG.
- This role oversees day-to-day support operations, ensures high-quality service delivery, and leads initiatives that strengthen customer trust and loyalty.
- Beyond operational excellence, this role plays a key part in people development, service innovation, and budget planning, ensuring the MYSG support function remains scalable, efficient, and aligned with long-term business goals. ...
Posted
a month ago
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