- Johor Bahru Johor Bahru Johor Malaysia 80000

Working Location
Job Description
Requirements
-Prior experience in e-commerce, retail, or customer service preferred
-Familiarity with TikTok Shop, WhatsApp Business, or similar e-commerce platforms
-Basic understanding of gold/jewelry handling procedures is an advantage (training provided if needed)
-Comfortable working in a fast-paced, live-selling environment
-Organized, detail-oriented, and able to multitask
-Good communication skills
Job Description:
We are looking for a proactive and detail-oriented E-commerce Admin to join our team. The ideal candidate will manage customer service, order fulfillment, and back-end operations across our e-commerce and social media platforms, while also supporting our live-selling operations and gold product handling procedures.
Working Hours: 8:00 AM – 6:00 PM
Working Days: 5 days/week
Responsibilities
-Handle customer service inquiries via WhatsApp, TikTok, and other e-commerce platforms
-Pack and prepare parcels for delivery
-Manage gold purchase procedures, including weighing and tagging processes
-Assist the live host during live-selling sessions
-Manage inventory levels and stock accuracy
-Update e-commerce platform back-end operations, including stock quantity, pricing, product images, and videos
Benefits
Skills
Important Information
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