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100+ E Commerce Customer Service Jobs - August 2026 - High Salaries
Showing 107 jobs results for
"e commerce customer service"
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Manage Alert
SGD2,000 - SGD2,000 Per Month
Singapore
- OR Sun – Tue / Sun – Wed
- Prepare shipping documents (invoices, packing lists, airway bills, etc.).
- Arrange shipments with courier or freight companies. ...
Posted
10 days ago
Undisclosed
WFH
Bandung
- Stay updated on product changes and customer support best practices
- Maintain a high level of empathy, professionalism, and efficiency in every interaction
- At least 1 year of online/remote customer service experience (especially in e-commerce or remote support) ...
Posted
12 days ago
MYR2,800 - MYR3,500 Per Month
- Monitor shipment status and provide timely updates to customers.
- Resolve customer and shipment-related issues while delivering excellent customer service.
- Build and maintain strong relationships with customers, airlines, and logistics partners. ...
Posted
14 days ago
Undisclosed
KL City
- Propose modifications for improving the chatbot’s capabilities.
- Serve as a communication bridge between regional and local to address upcoming modifications and new features of Shopee’s chatbot.
- Data analysis: Understand the data provided by regional team and have a critical mindset to propose changes based on unmet KPIs. Able to work independently and based your steps on data analysis ...
Posted
15 days ago
Undisclosed
KL City
- Propose modifications for improving the chatbot’s capabilities.
- Serve as a communication bridge between regional and local to address upcoming modifications and new features of Shopee’s chatbot.
- Data analysis: Understand the data provided by regional team and have a critical mindset to propose changes based on unmet KPIs. Able to work independently and based your steps on data analysis ...
Posted
15 days ago
Undisclosed
KL City
- Process customer orders, track order progress, and ensure timely fulfillment. Execute order auditing and handle common user inquiries, feedback, or form submissions, providing initial sorting and routing.
- Analyze sales data regularly to support operational analysis, adjust strategies and propose optimizations based on performance metrics.
- Ensure that all operational practices and website content comply with relevant laws, regulations, and company brand guidelines. ...
Posted
18 days ago
Sugarbomb Worldwide Sdn Bhd
MYR2,000 - MYR3,000 Per Month
- Update product listings, pricing and stock availability in TikTok Shop.
- Track order, payment status, and customer inquiries during and after live sessions.
- Coordinate with warehouse/logistic team to ensure smooth order fulfillment. ...
Posted
a month ago
MYR1,700 - MYR2,000 Per Month
- Attach the order receipt and prepare orders for timely collection by Grab riders or delivery partners.
- Monitor stock availability while picking and promptly inform the operations team of out-of-stock, damaged, or near-expiry items for order substitution or customer refund processing.
- Return leftover items to the correct shelves after peak hours and maintain a clean and organized picking area. ...
Posted
13 days ago
SGD1,000 - SGD1,100 Per Month
Toa Payoh
- Check product listings for missing information or errors.
- Assist in processing online orders and monitoring order status.
- Support B2B online customer enquiries ...
Posted
11 days ago
SGD900 - SGD1,100 Per Month
WFH
Jurong West
- Replying to customer queries, and handling refunds
- Helping to set up promotions & run basic ad campaigns, tracking sales and customer satisfaction of the product
- Coordinating daily warehouse and fulfilment operations ...
Posted
16 days ago
Undisclosed
WFH
Singapore
- Leadership and Team Development: Lead and mentor a team of direct reports, each owning specific components of the QC service ecosystem, fostering a high performing and collaborative culture
- Voice of the QC Marketplace: Champion the needs of QC stakeholders in regional strategy discussions to influence product design, policy decisions, and process improvements
- Resource Prioritization: Develop strategic plans for resource allocation, prioritizing the initiatives that drive the highest impact on QC service performance and scalability ...
Posted
4 days ago
Undisclosed
Singapore
- Stakeholder Engagement and Cross-Functional Collaboration: Serve as the primary point of contact for QC senior regional stakeholders. Build strong partnerships with Product, Service Ops, and other key functional teams to drive collaborative, cross-functional efforts that support the marketplace experience strategy.
- Leadership and Team Development: Lead and mentor a team of direct reports, each owning specific components of the QC service ecosystem, fostering a high performing and collaborative culture
- Voice of the QC Marketplace: Champion the needs of QC stakeholders in regional strategy discussions to influence product design, policy decisions, and process improvements ...
Posted
4 days ago
MYR2,600 - MYR3,000 Per Month
Kota Damansara
- Staff benefits and employee discounts. (Performance bonus, EPF Socso, Incentives, overtime pay)
- Manage product listings, pricing, and inventory across e-commerce platforms.
- Process customer orders, returns, and enquiries. ...
Posted
20 days ago
Undisclosed
- We're looking for a passionate and driven Solution Consultant to help customers find the right home improvement solutions. You'll engage with leads, understand customer needs, recommend suitable products, and build lasting relationships while achieving sales targets.
- If you enjoy meeting people, solving problems, and earning uncapped commissions, we'd love to hear from you!
- Your Growth & Impact
Posted
6 days ago
MYR1,000 - MYR1,500 Per Month
Malaysia
- Support the development and maintenance of company websites, including WordPress websites.
- Explore and implement AI tools to improve internal operations, customer service, content creation and data processing.
- Use AI coding tools such as Claude Code, Codex or similar platforms to support software development. ...
Posted
22 days ago
MYR3,000 - MYR3,500 Per Month
- Creative Media Design – Design engaging posts, reels, posters, and digital flyers for business announcements, sales events, and new product launches.
- Asset Organization – Maintain an orderly and organized digital library of all raw and edited visual assets for immediate marketing and store applications.
- Order Fulfillment – Oversee daily incoming orders, including packaging and fulfillment processes. ...
Posted
a month ago
MYR2,000 - MYR3,998 Per Month
Bukit Tambun
- Monitor product performance, inventory, and stock availability to ensure smooth operations.
- Set up vouchers, bundles, flash deals, free shipping campaigns, and platform promotions.
- Manage platform advertising (Shopee Ads, Lazada Sponsored Solutions, TikTok Shop Ads) to drive traffic and sales. ...
Posted
a month ago
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