Maintain a clean and organized cashier station, including restocking supplies, tidying the counter area, and ensuring promotional materials are up-to-date.
Collaborate with kitchen and service staff to ensure timely and accurate order fulfillment, communicating any special customer requests or dietary needs.
Adhere to all food safety and hygiene standards, ensuring the cleanliness of the work area and proper handling of food and beverages.
...
Customer Service
Sales Management
Inventory Control
Staff Training
Financial Acumen
Loss Prevention
Team Leadership
Operations Management
Performance Management
Conflict Resolution
Manage general office operations, including ordering supplies, maintaining office equipment, and ensuring a tidy and functional workspace.
Handle customer inquiries and provide excellent customer service via phone, email, and in-person, resolving issues efficiently and professionally.
Support the accounting department with day-to-day tasks, including preparing payment vouchers, processing petty cash, and assisting with month-end closing procedures.
...
For escalated cases, monitor progress according to the process and follow through until the case is closed — take end-to-end ownership of every case, regardless of issue type.
Conduct customer satisfaction (CSAT) call-back surveys according to the schedule and quota assigned by management, and complete valid questionnaires on time.
Apply empathy and de-escalation techniques to calm and reassure customers, maintaining a professional and courteous manner at all times.full time position also available
...
· Track operational metrics such as Service Level, Average Speed of Answer (ASA), Average Handle Time (AHT), Occupancy, First Contact Resolution (FCR), and Customer Satisfaction (CSAT).
· Identify opportunities to improve operational efficiency and enhance overall service performance.
Assist physicians and nurses during patient examinations and minor procedures by preparing examination rooms, sterilizing equipment, and providing necessary instruments.
Perform basic clinical procedures such as taking vital signs (temperature, blood pressure, pulse, respiration), measuring height and weight, and assisting with specimen collection.
Ensure the clinic environment is clean, organized, and welcoming for patients, including sanitizing examination rooms, common areas, and equipment regularly.
...
Patient reception and registration
Appointment scheduling
Medical record management
Assisting physicians with examinations and procedures
Basic clinical procedures (e.g.
vital signs measurement
specimen collection)
Maintaining clinic cleanliness and organization
Inventory management of medical supplies
Excellent communication and interpersonal skills
Customer service skills
Proactively identify client needs and opportunities to offer suitable banking solutions, cross-selling and up-selling relevant products and services to enhance client relationships and achieve business objectives.
Collaborate with internal departments, including credit, operations, and product teams, to facilitate seamless service delivery and resolve complex client issues in a timely manner.
Maintain detailed and accurate client records in the CRM system, documenting all interactions, transactions, and follow-up actions to ensure comprehensive client history.
...
File Management: Maintain and update both electronic and physical filing systems, ensuring all documents are organized and easy to retrieve.
Scheduling and Coordination: Coordinate meetings, appointments, and travel arrangements, ensuring all logistics are handled smoothly.
Follow-up on Client Requests: Track and follow up on customer inquiries, orders, and issues to ensure timely and satisfactory resolution, maintaining strong communication with clients throughout the process.
...
Develop and organise education courses for education team / TTT to ensure team’s technical skill and presentation skill are up to coiffure industry standard.
Working closely with education team to provide technical courses, hair event, workshop, Look & Learn seminar providing up-to –date activities to our clientele, ensure all events are delivered on time, within budget and the desire level of quality & revenue.
Travel with Sales team to support accounts promotional events and company’s trainings and roadshows.
...