300+ Customer Service Management Jobs in Selangor - June 2026 - High Salaries
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"customer service management"
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Undisclosed
Kuala Lumpur International Airport, Selangor
- Develop a robust distribution infrastructure to establish NDC as the lead, ensuring support from Regional Sales, Revenue Management, and IT departments. This involves piloting the solution and providing a platform for Malaysia Airlines to roll out NDC as a preferred and enhanced distribution capability.
- Manage contractual obligations with internal and external stakeholders, preparing management papers and necessary presentations to obtain internal approvals as per governance guidelines.
- Drive changes after thorough evaluation, constantly challenging the status quo to identify alternative methods and approaches that support the commercial division as a second-level support whenever possible. ...
Jadilah pemohon terawal!
Posted
14 days ago
MYR999 - MYR1,000 每月
- Marketing/Social Media Management (managing creators, uploading UGC videos, TikTok/FB/IG/Lemon8, etc)
- Operations & E-commerce (Shopee/Tiktok Shop/Shopify, fulfilment coordination, ads management, campaigns coordination)
- Customer Service & CRM (responding to inquiries, loyalty program/upsell strategies)
Posted
22 days ago
支持聊天
Retail Sales Associate
MYR2,400 - MYR3,200 每月
+额外补偿
靠近火车站
- Requirements:
- Proficient in both Mandarin and English communication. Priority will be given to candidates with outdoor sales experience in real estate, automobiles, insurance, tourism, beauty and hairdressing, credit card sales, etc., and those with 2 years or more of relevant retail work experience.
- Comfortable working at 1 UTAMA SHOPPING CENTRE on retail shift hours, including weekends and public holidays. ...
Posted
3 days ago
Admin Supervisor (Mandarin Speaker)
MYR2,500 - MYR3,500
Fresh Graduates
靠近火车站
- Monitoring of customer’s orders and follow up through to completion.
Posted
6 days ago
External Sales & Marketing / Indoor Sales Coordinator
MYR3,000 - MYR4,500 每月
靠近火车站
- Conduct sample & catalogue management at branch office to ensure sufficient of marketing samples for the daily usage at branch office (showroom, customer service and sales & marketing department).
- Coordinate and manage sample and catalogue delivery (courier / Lalamove), ensuring timely and accurate fulfilment to customers.
- Maintain and update CRM / lead database, including call outcomes, customer feedback, and opportunity tracking. ...
Posted
4 days ago
Customer Relationship Management Executive
MYR2,000 - MYR3,000 每月
+额外补偿
靠近火车站
- Plan and execute CRM campaigns (WhatsApp, Email, SMS)
- Develop promotional messages, follow-ups, and retention campaigns
- Coordinate with marketing team for campaign alignment ...
Posted
4 days ago
Business Operations & Sales Admin Executive
MYR1,800 - MYR2,500 每月
靠近火车站
- Support corporate sales outreach, cold emailing, quotations, invoicing, and customer follow-ups
- Coordinate customer orders, delivery arrangements, and administrative documentation
- Assist with data entry, reporting, and operational coordination ...
Posted
3 days ago
支持聊天
Customer Fulfilment & Operation Associate
Company Confidential
MYR2,000 - MYR3,000 monthly
- • Manage customer complaints and issues professionally based on company SOP.
- • Ensure accurate documentation and proper record-keeping of cases and transactions.
- • Act as first-line resolution to prevent unnecessary escalation. ...
Posted
4 days ago
MYR12 - MYR15 每小时
靠近火车站
- Recycle and nurture old leads to identify new sales opportunities
- Identify and understand customer requirements
- Assess project type, budget range, and renovation timeline ...
Posted
23 days ago
MYR1,700 - MYR2,500 每月
+额外补偿
Fresh Graduates
Pandan Indah, Selangor
靠近火车站
- Monitor inventory levels, assist with receiving new stock, and ensure the stockroom is neat and well-organized.
- Maintain cleanliness and tidiness of the store, including the sales floor, stockroom, and surrounding areas.
- Work collaboratively with team members to achieve daily and weekly sales targets and ensure smooth store operations. ...
Posted
a month ago
Customer Service Executive (OEM/ODM Skincare/ Cosmetics)
MYR2,500 - MYR4,000 每月
+额外补偿
Fresh Graduates
- Coordinate with internal teams (R&D, production, design) to follow up on client requests, order status, and issue resolution.
- Track project updates and proactively keep clients informed of progress, delays, or changes.
- Handle and resolve complaints or issues efficiently, ensuring customer satisfaction and retention. ...
Posted
5 days ago
MYR2,200 - MYR2,500 每月
靠近火车站
- Prepare weekly and monthly operational reports for management review
- Handle customer complaints professionally and escalate issues when necessary
- Support HR and management in onboarding new staff and administrative coordination ...
Posted
2 days ago
支持聊天
MYR2,800 - MYR3,800 每小时
靠近火车站
- Provide product information and recommendations to customers, leveraging product knowledge to assist them in making informed purchasing decisions.
- Maintain a high level of product knowledge and company policies to accurately answer customer questions and provide appropriate solutions.
- Collaborate with the sales and marketing teams to gather customer feedback and identify areas for service improvement. ...
Posted
10 days ago
MYR2,500 - MYR3,000 每月
靠近火车站
- Manage customer data and CRM campaigns, engage and retain customers, support sales activities, track performance, and collaborate with teams to improve overall customer experience.
- Handling incoming calls, emails, and mail
- Supporting director with administrative tasks ...
Posted
2 days ago
Building Admin / Admin Executive
MYR2,000 - MYR2,500 每月
靠近火车站
- Ensure defects identified during the defect’s liability period are rectified accordingly within the stipulated time frame
- Report on the performance of third party contractors and service providers on periodic basis
- Assist in general clerical duties including filing, preparing quotations & invoices, coordinate appointment with contractors, etc ...
Posted
4 days ago
支持聊天
MYR2,200 - MYR3,500 每月
Fresh Graduates
靠近火车站
- Coordination: Act as a liaison between the sales team, logistics, and finance departments to track orders and ensure timely delivery.
- Operational Liaison: Coordinating between sales, logistics, and marketing to ensure timely product delivery and smooth sales operations.
- Documentation & Reporting: Prepare invoices, quotations, and sales contracts, and generate daily/monthly sales performance reports ...
Posted
7 days ago
Undisclosed
Kuala Lumpur International Airport, Selangor
- Liaise with relevant stakeholders and coordinate any ad-hoc requirement and critical situations to ensure smooth operations and minimize service breakage through effective and efficient situational handling.
- Ensure the required stocks and inventory are available for lounge consumption and coordinate uplifts of all items up to standard stock.
- Manage a group of staffs as direct report and ensure conformity to all policies within the division. ...
Jadilah pemohon terawal!
Posted
a month ago
MYR3,500 - MYR4,500 每月
靠近火车站
- Lead, train, and mentor kitchen staff, fostering a collaborative and efficient work environment while promoting best practices in culinary techniques and teamwork.
- Implement and enforce strict food safety and sanitation standards in accordance with local regulations and industry best practices to maintain a healthy and safe kitchen environment.
- Manage kitchen inventory, including ordering supplies, monitoring stock levels, and minimizing waste through effective inventory control and rotation. ...
Posted
3 days ago
Undisclosed
Kuala Lumpur International Airport, Selangor
- Monitor daily vendor performance and prepare operational summary reports to support performance tracking and continuous improvement.
- Support and implement planned improvement initiatives to enhance operational efficiency and service delivery
- Work on a shift basis to support 24/7 warehouse operations, ensuring continuous and efficient handling of live animal shipments. ...
Jadilah pemohon terawal!
Posted
15 days ago
Executive - Customer Service
Undisclosed
- Work closely with Operation, Quality Assurance, and other relevant departments in resolving customer feedback.
- Measure and report insights from customer feedback data to respective departments to continue the best customer service experience.
- Monitor digital movements and happenings of competitors in accordance with the set procedures and guidelines. ...
Posted
2 days ago
Senior Sales Executive / Sales Executive
MYR4,000 - MYR5,500 每月
- Identify and pursue new business development opportunities, including market penetration, strategic partnerships, and expansion into new customer segments.
- Conduct thorough market research and competitive analysis to identify emerging trends, customer needs, and opportunities for product enhancement or new solution development.
- Lead negotiations for complex sales contracts, ensuring favorable terms and conditions while maximizing profitability and aligning with Averex's business goals. ...
Posted
18 days ago
MYR1,000 - MYR1,300 每月
+额外补偿
Fresh Graduates
- Take accurate food and drink orders from customers and relay them to the kitchen and bar staff promptly.
- Serve food and beverages efficiently and courteously, checking on guests throughout their meal.
- Manage table settings, clearing plates, and resetting tables between guests. ...
Jadilah pemohon terawal!
Posted
24 days ago
MYR2,000 - MYR3,500 每月
靠近火车站
- Be responsible, handle / resolve customers’ complaint promptly and courteously.
- Responsible for making sure all complaints and feedback are reported to Area Manager (AM) or Senior Area Manager (SAM) in charge immediately for further action.
- Be responsible and provide on job training and monitoring to all new and existing staff consistently. ...
Posted
a month ago
Beautician cum Aesthetic Consultant – Urgent Hiring (Mandarin Speaker)
Up to MYR3,500 每月
+额外补偿
靠近火车站
- Educate clients on skincare routines, product usage, and post-treatment care to ensure optimal results and client satisfaction.
- Build and maintain strong client relationships by providing exceptional customer service, addressing concerns, and fostering trust.
- Stay updated on the latest trends, technologies, and products in the aesthetic industry through continuous learning and professional development. ...
Posted
3 days ago
MYR3,000 - MYR3,800 每月
靠近火车站
- Assist the Operation Manager with scheduling, reporting, and process improvements
- Manage inventory of linens, amenities, and ensure all units are guest-ready
- Support staff training and ensure compliance with service SOPs ...
Posted
7 days ago
MYR2,500 - MYR3,500 每月
靠近火车站
- Support the marketing team by managing content scheduling and responding to social media engagement.
- Gather customer feedback and insights to help improve the app experience and marketing efforts.
- Liaise with external parties and vendor to update menu pricing and details across both the mobile app and POS system. ...
Posted
10 days ago
Undisclosed
靠近火车站
- Confirm service availability post-resolution and ensure proper closure of incident records.
- Lead and coordinate Major Incident response efforts, ensuring rapid service restoration and minimal business disruption.
- Form and manage cross-functional resolution teams or management bridges during Major Incidents. ...
Jadilah pemohon terawal!
Posted
a month ago
Undisclosed
靠近火车站
- Compliance Verification: Plan and execute regular process audits and quality assurance checks across ITIL and ISO/IEC 20000 processes to ensure adherence to documented procedures and quality controls required for audit readiness
- Operational Data Analysis: Analyze IT Service Management (ITSM) Operations data using tools like Power BI or equivalent platforms to aggregate and analyze data from ITSM systems and other relevant sources any other relevant tools to identify performance metrics, trends, and anomalies.
- Manage Quality Reporting: Design and deliver executive-level service quality dashboards, communicating performance against SLAs and quantifying the business impact of quality issues. ...
Jadilah pemohon terawal!
Posted
a month ago
Undisclosed
靠近火车站
- Compliance Verification: Plan and execute regular process audits and quality assurance checks across ITIL and ISO/IEC 20000 processes to ensure adherence to documented procedures and quality controls required for audit readiness
- Operational Data Analysis: Analyze IT Service Management (ITSM) Operations data using tools like Power BI or equivalent platforms to aggregate and analyze data from ITSM systems and other relevant sources any other relevant tools to identify performance metrics, trends, and anomalies.
- Manage Quality Reporting: Design and deliver executive-level service quality dashboards, communicating performance against SLAs and quantifying the business impact of quality issues. ...
Jadilah pemohon terawal!
Posted
a month ago
Undisclosed
靠近火车站
- Coordinate with doctors, nurses, and other departments to ensure a smooth admission process.
- Handle special admission cases such as emergency admissions, VIP patients, and international patients(HEALTH TOURISM).
- Verify and obtain insurance eligibility and policy coverage before admission. ...
Jadilah pemohon terawal!
Posted
a month ago