Build and maintain strong, long-lasting relationships with overseas customers, understanding their needs and proactively offering solutions to enhance their experience with HMT Industries Sdn Bhd.
Liaise effectively with internal departments such as production, logistics, and finance to ensure smooth order fulfillment and timely shipment of goods to international destinations.
Monitor shipment progress and provide regular updates to clients, proactively addressing any potential delays or complications and implementing solutions to minimize disruption.
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Develop and meticulously manage project budgets, tracking expenses, identifying cost-saving opportunities, and ensuring projects remain within financial parameters.
Lead and motivate project teams, providing clear direction, delegating tasks effectively, and fostering a collaborative and productive work environment.
Act as the primary point of contact for clients, vendors, and internal stakeholders, ensuring clear and consistent communication throughout all project phases.
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Business Management
Consulting
Leadership
Operations Management
Strategy Development
Problem Solving
Training and Development
Client Relationship Management
SME Management
Business Coaching
Communication Skills
Managed IT Services
Cybersecurity
MSSP
ITIL
SLA Management
RMM
Security Operations
Threat Detection
Incident Response
Compliance (PDPA
ISO 27001)
AWS
Azure
Google Cloud
Consultative Selling
Communication
Relationship Building
Problem Solving
CRM
Microsoft Office Suite
Prepare and deliver compelling sales presentations and proposals tailored to the specific requirements of potential clients.
Negotiate pricing and contract terms to secure profitable deals while meeting customer expectations.
Collaborate with the production team to ensure timely and accurate delivery of printed materials, addressing any client concerns or issues promptly.
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Build and maintain strong, long-lasting relationships with key decision-makers at client organizations, serving as their primary point of contact.
Conduct thorough market analysis and business analysis to identify opportunities for growth and optimization within each key account's ecommerce operations.
Negotiate favorable terms and agreements with key accounts, ensuring profitability and mutually beneficial partnerships.
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