1,000+ Call Centre Jobs in Malaysia | Job Vacancies | July 2026 | Ricebowl
Showing 1,052 jobs results for
"call centre"
Chat Available
MYR3,000 - MYR3,300 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Record customer interactions and maintain accurate case details.
- Escalate complex issues to the relevant department when required.
- Ensure excellent customer service experience and meet performance targets. ...
Posted
7 days ago
Call Centre Quality Assurance (Cantonese Speaker)
MYR3,500 - MYR4,200 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- 8:00am - 6:00pm
- Monday - Friday*Note: Working hours are subject to change based on business and operational requirements
- Basic: RM3,500 – RM4,200 ...
Posted
10 hours ago
Chat Available
MYR2,600 - MYR3,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Basic transaction status updates
- Account-related guidance and FAQs
- Adhere strictly to established SOPs, workflows, and communication scripts to ensure consistent service quality. ...
Posted
8 days ago
Chat Available
PJ Customer Service / (Call Center) on Site 9-6pm
MYR2,000 - MYR3,000 Per Month
Near Train Station
- Consistently meet and exceed individual and team sales targets.
- Develop and execute effective telesales strategies to maximize results.
- Sales Outreach: ...
Posted
10 hours ago
Chat Available
MYR2,600 - MYR3,900 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Identify and escalate complex cases to L2/L3 teams
- Maintain proper ticket documentation and categorization
- Meet operational KPIs, including SLA, AHT, and productivity targets ...
Posted
8 days ago
Chat Available
Cantonese Healthcare Customer Service Executive | Permanent Night Shift | KL Sentral
MYR4,500 - MYR5,100 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Document interactions accurately in the system
- What You'll Do
- Handle inbound customer service calls/inquiries for a healthcare support line ...
Be an early applicant!
Posted
a day ago
Call Centre Agent / Customer Service Representative
MYR2,150 - MYR3,300 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Are okay with rotating shifts including weekends (because telcos don't sleep, and neither do customer issues).
- Can start soon (immediate joiners move to the front of the queue)
- You're a great fit if you… ...
Posted
a day ago
Chat Available
MYR3,000 - MYR4,500 Per Month
Fresh Graduates
Sungai Tinggi, Selangor
- Effectively manage large numbers of email / live chats / inbound calls
- Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents ...
Be an early applicant!
Posted
2 hours ago
Chat Available
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Work flexibly based on customer needs and operational workflows
- Cooperate with team members to maintain a positive and productive work culture
- Record customer conversations, progress, and key notes in company systems ...
Be an early applicant!
Posted
6 hours ago
Chat Available
MYR4,500 - MYR5,500 Per Month
Near Train Station
- Coordinate with hotels, accommodation partners, and internal departments to resolve customer cases.
- Handle customer complaints and unexpected travel issues in a professional and solution-focused manner.
- Maintain accurate case records and ensure each enquiry is followed up according to service procedures. ...
Be an early applicant!
Posted
3 hours ago
Chat Available
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Handle and resolve customer complaints effectively and courteously.
- Follow up with customers according to Call Centre guidelines.
- Educate customers on the Banks products, services, and self-service options. ...
Be an early applicant!
Posted
5 hours ago
Chat Available
Customer Service Representative | Near MRT Bukit Bintang & Monorail Imbi
MYR2,150 - MYR3,300 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Are okay with rotating shifts including weekends (because telcos don't sleep, and neither do customer issues).
- Can start soon (immediate joiners move to the front of the queue)
- You're a great fit if you… ...
Be an early applicant!
Posted
2 hours ago
Chat Available
MYR3,200 - MYR4,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Follow up on customer requests in accordance with service procedures and timelines.
- Educate customers on available products and services and guide them to relevant self-service resources.
- Accurately update customer information and interaction records in the system. ...
Be an early applicant!
Posted
2 hours ago
Chat Available
Customer Service Agent / Mandarin Speaker / Call Center Executive
MYR3,000 - MYR5,000 monthly
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- ▪ Resolve enquiries within first contact wherever possible to minimise repeat or escalated follow-up.
Posted
5 days ago
Chat Available
MYR4,500 - MYR5,200 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Maintain accurate customer records and case documentation
- Meet service quality standards, productivity targets, and SLAs
- Ensure compliance with company policies and regulatory requirements ...
Be an early applicant!
Posted
3 hours ago
Chat Available
Undisclosed
WFH
Near Train Station
- Coordinate interviews and follow up with candidates throughout the hiring process.
- Work closely with our recruitment team to support successful candidate placements.
- Source suitable candidates through personal contacts, employee referral networks, social media, and other available channels. ...
Be an early applicant!
Posted
2 hours ago
Chat Available
Call Center Operations Executive
MYR2,500 - MYR3,500 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Process customer bookings, payments, cancellations, refunds, and registrations accurately.
- Handle customer complaints, requests, and feedback effectively, ensuring timely resolution or escalation to the relevant department when necessary.
- Collaborate with the Operations, Events, Marketing, and Sales teams to ensure seamless service delivery and successful event execution. ...
Be an early applicant!
Posted
11 hours ago
Chat Available
Customer Service Representative (24/7 Shift) - RM 3000 - Sunway
MYR3,000 - MYR3,300 Per Month
+Additional Compensation
Near Train Station
Posted
11 hours ago
Chat Available
Undisclosed
KL City, WP Kuala Lumpur
Near Train Station
- Follow up on customer requests in accordance with service procedures and timelines.
- Educate customers on available products and services and guide them to relevant self-service resources.
- Accurately update customer information and interaction records in the system. ...
Be an early applicant!
Posted
10 hours ago
Chat Available
Mandarin Customer Service Executive (Outbound Call Support)
Undisclosed
Fresh Graduates
Near Train Station
- Proactively identify opportunities to improve customer satisfaction and enhance the overall customer experience.
- Follow up with customers to ensure their issues have been resolved and that they are satisfied with the service provided.
- Maintain a thorough understanding of company policies, procedures, and product knowledge to accurately assist customers. ...
Be an early applicant!
Posted
10 hours ago
Chat Available
Customer Service Associate
Undisclosed
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Identify and escalate priority issues or complex problems to the appropriate internal teams or supervisors.
- Maintain a high level of product and service knowledge to effectively assist customers and upsell/cross-sell when appropriate.
- Adhere to company policies, procedures, and quality standards to ensure a consistent and positive customer experience. ...
Posted
10 hours ago
Chat Available
MYR3,500 - MYR4,500 Per Month
Near Train Station
- Provide service provisioning and training for supplier
- To assist buyer and supplier enquiries on business/trading processes.
- Response to inbound and outbound calls in a professional manner and providing solutions and advise where appropriate. ...
Be an early applicant!
Posted
5 hours ago
Chat Available
MYR4,500 - MYR4,700 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Resolve customer issues while delivering excellent customer service and ensuring customer satisfaction.
- Maintain accurate records of customer interactions in the system.
- Escalate complex cases to the relevant department when necessary. ...
Be an early applicant!
Posted
12 hours ago
Chat Available
MYR4,000 - MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Resolve customer concerns and escalate complex cases when necessary.
- Maintain proper documentation and records of customer interactions.
- Ensure compliance with company policies and service quality standards. ...
Posted
10 days ago
Chat Available
MYR2,600 - MYR3,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Payment or order status
- Account-related support
- Follow company SOPs and guidelines when handling cases ...
Posted
8 days ago
Chat Available
MYR2,000 - MYR2,500 Per Month
Fresh Graduates
- Issue of temporary receipt and official receipt and arrange weekly sales collection as per scheduled for CIT purposes (until CDM in place).
- Ensure that all daily sales related documents are properly filed or documented.
- Update daily burial and urn or pedestal installation records, sold out lots and customer database for management review and analysis. ...
Posted
4 days ago
Customer Service Assistant
MYR2,000 - MYR2,300 Per Month
Fresh Graduates
- · Investigate and resolve customer complaints, concerns, and issues in a timely and effective manner.
- · Collaborate with other departments to ensure prompt resolution of complex problems.
- · Escalate unresolved issues to senior customer service representatives or management as needed. ...
Posted
10 hours ago
Chat Available
MYR3,000 - MYR3,001 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Record and update customer information and call details accurately in the system.
- Escalate complex or unresolved issues to the appropriate department for further action.
- Maintain high standards of customer satisfaction and service quality metrics (e.g., call handling time, first call resolution, and customer feedback). ...
Posted
7 days ago
Chat Available
MYR8,000 - MYR8,001 Per Month
Near Train Station
- · Track operational metrics such as Service Level, Average Speed of Answer (ASA), Average Handle Time (AHT), Occupancy, First Contact Resolution (FCR), and Customer Satisfaction (CSAT).
- · Identify opportunities to improve operational efficiency and enhance overall service performance.
- Client Relationship Management ...
Be an early applicant!
Posted
2 days ago
Chat Available
MYR2,800 - MYR3,100 Per Month
Fresh Graduates
- Deliver scripted sales pitches to introduce products, generate interest, and arrange appointments for sales representatives.
- Explain product details, handle customer inquiries, and accurately capture customer information in the system.
- Continuously refine sales scripts and build strong product knowledge to better engage and target potential customers.
Posted
11 days ago
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