- Jalan Stesen Sentral Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 50470


Working Location
Job Description
Requirements
Minimum Bachelor's Degree in any field
Fluent in English & Mandarin (spoken and written)
Prior voice call centre/customer service experience is compulsory
Comfortable handling customer calls daily
Strong communication and problem-solving skills
Responsibilities
Handle inbound customer inquiries via phone calls professionally and efficiently.
Assist customers with finance related products, services, and general inquiries.
Provide accurate information while ensuring excellent customer service experience.
Resolve customer concerns and escalate complex cases when necessary.
Maintain proper documentation and records of customer interactions.
Ensure compliance with company policies and service quality standards.
Benefits
Skills
LRT - KL SENTRAL
0.1 km
KTM - KL SENTRAL
0.1 km
MRL - KL SENTRAL
0.1 km
MRT - MUZIUM NEGARA
0.2 km
MRL - TUN SAMBANTHAN
0.7 km
KTM - KUALA LUMPUR
0.9 km
LRT - BANK RAKYAT BANGSAR
1.2 km
LRT - PASAR SENI
1.2 km
MRT - PASAR SENI
1.2 km
MRL - MAHARAJALELA
1.4 km
MRT - MERDEKA
1.9 km
LRT - MASJID JAMEK
1.9 km
LRT - PLAZA RAKYAT
2.0 km
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