Compile, prepare, and update monthly operational reports such as P&L statements and Net Trading Square Footage reports.
Support Store Operations with administrative duties, including arranging stationery procurement, updating store contact information, and managing courier coordination.
Assist with the preparation of monthly Store Manager duty rosters and provide support for operational scheduling activities.
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Assist in administration tasks which includes documentation, filing, correspondences, coordinating & following up on pending matters & business support functions.
Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution.
Handle general office administration tasks such as managing correspondence, scheduling meetings, maintaining office supplies, and organizing company events.
Ensure compliance with Malaysian Labour Law by assisting in the preparation and maintenance of HR-related documentation and policies.
Generate and analyze office reports related to HR metrics, administrative tasks, and operational efficiency.
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Communication Skill
Time Management
Product Knowledge
Presentation Skill
Sales Support
Customer Service
Order Processing
Communication Skills
Problem-solving
Data Entry
Microsoft Office Suite
Sales Administration